Dixon Heating & AC
2.0 / 5 stars, out of 4 reviews
30 Neuse Rd
New Bern, NC 28560
Phone: (252) 633-2173
Review Summary
Dixon Heating & AC has received mixed reviews from customers. With a rating of 2.0, it is clear that their service has not met the expectations of some individuals.
One dissatisfied customer mentioned that they have been using Dixon Heating & AC for years but their experience last fall was extremely disappointing. They gave the company a one-star rating and expressed their dissatisfaction with the service provided. The customer specifically mentioned an issue with their AC unit and the company’s lack of competence in resolving the problem.
Another customer had a similar negative experience with Dixon Heating & AC. They described their encounter with the company as “absolutely terrible” and advised others not to use their services. The customer mentioned that their AC bill had been unusually high and contacted Dixon Heating & AC for assistance. However, they were not satisfied with the outcome of their interaction with the company.
On the other hand, there was a positive review from a customer who had a pleasant experience with Dixon Heating & AC. They commended the technician, Bill, for being friendly, professional, and personable during the service call. The customer expressed satisfaction with the resolution of their AC unit issue and stated that they would be happy to have Bill come out again for any future needs.
Overall, Dixon Heating & AC has a mixed reputation based on the limited number of reviews available. It is important for potential customers to consider both positive and negative experiences when making a decision about using their services.
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Community Cooling and Heating
4.5 / 5 stars, out of 3 reviews
New Bern, NC 28562
Phone: (910) 420-0619
Review Summary
Community Cooling and Heating is a reputable HVAC company located in New Bern, NC. With a rating of 4.5 stars and a total of 3 reviews, they have gained the trust and satisfaction of their customers.
One customer mentioned that they were impressed with the promptness of Community Cooling and Heating’s service. They showed up quickly and efficiently assessed the problem at hand. This customer had previously sought the assistance of three other contractors, but it was Mark from Community Cooling and Heating who was able to pinpoint the relevant issue. This demonstrates the expertise and knowledge of the company’s technicians.
Another customer had a different experience and felt that the service provided by Community Cooling and Heating was lacking. However, they acknowledged that the job was ultimately completed. They advised considering other A/C companies for additional information before making a decision. While this customer may have had some reservations, it is important to note that Community Cooling and Heating successfully completed the job.
A satisfied customer shared that they were referred to Community Cooling and Heating by a neighbor, and they were extremely grateful for the recommendation. They described Mr. Maloney, a representative from the company, as thorough, clean, professional, and honest. This positive feedback highlights the company’s commitment to providing exceptional service and building trust with their customers.
Overall, Community Cooling and Heating has a strong reputation for their HVAC services. They have a proven track record of promptly addressing problems, providing comprehensive and honest assessments, and delivering satisfactory results. Their dedication to professionalism and customer satisfaction is evident in the positive feedback they have received. If you are in need of heating and air conditioning services in the New Bern, NC area, Community Cooling and Heating is a reliable choice.
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Sears Appliance Repair
5.0 / 5 stars, out of 1 reviews
3138 M L King Jr Blvd
Space 414
New Bern, NC 28562
Phone: (252) 497-3639
Review Summary
Sears Appliance Repair is a highly recommended service for home appliance repair, water heater installation/repair, and heating & air conditioning/HVAC. Located at 3138 M L King Jr Blvd, Space 414, New Bern, NC 28562, Sears Appliance Repair is known for its excellent service and customer satisfaction.
One satisfied customer had a great experience with the service provided by Sears Appliance Repair. Mike, the service repair man, was exceptional in his work. The customer was very happy with the outcome of the repair and highly recommends the service. Mike kept the customer updated on his arrival, which was greatly appreciated.
With a perfect 5.0 rating, Sears Appliance Repair takes pride in delivering top-notch service to its customers. The professionalism and expertise of the service repair team ensure that customers receive the best possible solutions for their appliance, water heater, and HVAC needs.
If you are in need of appliance repair, water heater installation/repair, or HVAC services, look no further than Sears Appliance Repair. Give them a call at (252) 497-3639 to experience their excellent service for yourself.
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Comfort-Air of New Bern
5.0 / 5 stars, out of 2 reviews
2301 US Hwy 70 E
New Bern, NC 28560
Phone: (252) 633-3535
Review Summary
Comfort-Air of New Bern is a heating and air conditioning company located at 2301 US Hwy 70 E in New Bern, NC. With a perfect rating of 5.0, they have garnered two positive reviews from satisfied customers.
The first reviewer had noticed that their cooling system was not working on a Monday evening. They immediately called Comfort-Air and left a message. Despite not having serviced their home before, Comfort-Air promptly responded to their call and resolved the issue. The reviewer expressed their gratitude for the excellent service provided.
The second reviewer came back home after a 13-hour car ride and a few weeks away to find their house unbearably hot at 90 degrees. In a state of desperation, they contacted Comfort-Air in the middle of the night. Despite the late hour, Comfort-Air sent out their on-call technician to address the problem. The reviewer praised the company for their prompt response and dedication to customer satisfaction.
Overall, Comfort-Air of New Bern has demonstrated their commitment to providing exceptional HVAC services. Their prompt response, even outside of regular working hours, and their ability to quickly resolve issues have left a lasting positive impression on their customers.
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Clean Sweep Services
1.0 / 5 stars, out of 1 reviews
1610 Lucerne Way
New Bern, NC 28560
Phone: (252) 637-8376
Review Summary
Clean Sweep Services, located at 1610 Lucerne Way in New Bern, NC, is a Heating & Air Conditioning/HVAC company with a rating of 1.0. One reviewer had a negative experience with the company.
The reviewer contacted Clean Sweep Services to inspect a fireplace in a home they were considering purchasing. The company informed them that everything was acceptable, except for a missing damper. However, the reviewer was not satisfied with the service provided.
It is unfortunate that the reviewer had a negative experience with Clean Sweep Services. It is important for companies in the HVAC industry to provide thorough and accurate inspections. It is possible that the missing damper was a significant issue that should have been addressed by the company.
When choosing an HVAC company, it is crucial to find one that is reliable and trustworthy. It is always recommended to do thorough research and read reviews before making a decision. Additionally, it may be beneficial to reach out to multiple companies for inspections and quotes to ensure the best service possible.
Overall, based on the information provided, it seems that Clean Sweep Services did not meet the expectations of the reviewer. It is important for the company to learn from this experience and strive to improve their services in order to provide better customer satisfaction in the future.
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Mallard Heating & Air
5.0 / 5 stars, out of 1 reviews
New Bern, NC 28560
Phone: (252) 675-0906
Review Summary
Mallard Heating & Air is a highly reputable heating and air conditioning company based in New Bern, NC. With a perfect rating of 5.0, it’s clear that they provide exceptional service to their customers.
One satisfied customer has been using Mallard Heating & Air for the past two years for their HVAC system checkups. They praised the company for their punctuality, as Mallard Heating & Air always shows up on time. The customer also highlighted the professionalism of the technicians, who never tried to upsell unnecessary services or products.
This positive review speaks volumes about the quality of service provided by Mallard Heating & Air. It’s clear that they prioritize customer satisfaction and go above and beyond to ensure a positive experience.
For anyone in need of heating and air conditioning services in the New Bern area, Mallard Heating & Air is a reliable choice. Their dedication to professionalism and customer service sets them apart from the competition.
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Dale’s Heating Air Conditioning & Refrigeration
5.0 / 5 stars, out of 1 reviews
1405 Brices Creek Rd
New Bern, NC 28562
Phone: (252) 637-6184
Review Summary
Dale’s Heating Air Conditioning & Refrigeration is a top-notch HVAC service provider located in New Bern, NC. With a perfect rating of 5.0 stars and a review count of 1, it’s clear that Dale’s is highly regarded by its customers.
One satisfied customer recently shared their experience with Dale’s, expressing their gratitude for the prompt and efficient service they received. The customer’s 20-year-old AC/Heat Pump had unexpectedly stopped working on a Saturday morning, causing them quite a bit of concern. However, they wasted no time in reaching out to Dale’s and requesting an inspection. To their delight, Dale himself arrived at their doorstep within an hour, ready to tackle the issue.
The customer was impressed with Dale’s professionalism and expertise. After a thorough examination, Dale quickly identified the problem and got to work on fixing it. The customer was relieved to see that they were in capable hands.
Dale’s swift response time and efficient service left a lasting impression on the customer. They appreciated the fact that Dale took the time to explain the issue and the necessary repairs, ensuring that they were well-informed throughout the process. The customer felt confident in Dale’s abilities and trusted his recommendations.
By the time Dale had finished his work, the AC/Heat Pump was up and running smoothly once again. The customer couldn’t have been happier with the results. They were grateful to have found a reliable and skilled HVAC professional like Dale, who went above and beyond to provide exceptional service.
Overall, Dale’s Heating Air Conditioning & Refrigeration exceeded all expectations. Their prompt response, expertise, and dedication to customer satisfaction make them a standout in the HVAC industry. Whether it’s a repair, maintenance, or installation job, Dale’s is the go-to choice for residents in New Bern, NC, and its surrounding areas.
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C A Heating & Air Conditioning
2.5 / 5 stars, out of 4 reviews
1710 Old Airport Rd
New Bern, NC 28562
Phone: (252) 633-2744
Review Summary
C A Heating & Air Conditioning is a company that specializes in Heating & Air Conditioning/HVAC services. With a rating of 2.5 stars and a total of 4 reviews, the company has received mixed feedback from customers.
One customer mentioned that Mike, a representative from C A Heating & Air Conditioning, conducted a thorough inspection of an aged system in a home they were purchasing. The customer appreciated the detailed report that highlighted various problems with the duct work and the unit. However, they gave a rating of 2 stars, indicating that there may have been some areas for improvement.
Another customer had a negative experience with the company. In January 2020, they left a copy of their blueprint to receive a quote for new construction insulation. After waiting for two weeks without any response, they had to reach out to C A Heating & Air Conditioning themselves. The lack of communication and delay in providing a quote resulted in a disappointing experience for this customer, leading them to give a rating of 1 star.
A third customer expressed frustration with the company’s repair service. They stated that C A Heating & Air Conditioning took almost a month to make the necessary repairs, leaving their 93-year-old mother-in-law without air conditioning for an extended period. This significant delay in service understandably left the customer dissatisfied, resulting in a rating of 1 star.
Based on the available reviews, it seems that C A Heating & Air Conditioning has had some issues with communication, response time, and timeliness of service. However, it is important to note that these reviews represent the experiences of a small sample of customers. To form a comprehensive opinion, it may be beneficial to consider additional reviews and gather more information about the company’s overall track record.
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Right Brothers Heating & Air
4.5 / 5 stars, out of 3 reviews
104 Duffy St.
New Bern, NC 28560
Phone: (252) 240-9164
Review Summary
Right Brothers Heating & Air is a highly reputable HVAC company located in New Bern, NC. With a solid rating of 4.5 stars and a total of 3 reviews, they have proven their commitment to excellent service and customer satisfaction.
The team at Right Brothers Heating & Air is known for their prompt and thoughtful approach to every project. Customers have been pleased with the detailed estimates provided by the company, as well as the timely installation of equipment. The equipment itself is reported to be working exceptionally well, showcasing the team’s expertise and attention to detail.
One customer had a particularly challenging situation when their duct-work was destroyed by a natural disaster. Right Brothers Heating & Air wasted no time in responding and providing immediate assistance. Their swift action and efficient workmanship earned them high praise from the customer, who couldn’t say enough good things about the company and their staff.
Another customer highlighted the company’s willingness to go above and beyond to help them out despite being located far away from Jacksonville. After experiencing poor service from other providers, Right Brothers Heating & Air stepped in and delivered exceptional service, proving their dedication to customer satisfaction knows no bounds.
Overall, Right Brothers Heating & Air has established itself as a reliable and customer-oriented HVAC company. Their expertise, promptness, and commitment to going the extra mile make them a trusted choice for heating and air conditioning needs in the New Bern area.
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Coastal Carolina Air Conditioning
4.0 / 5 stars, out of 3 reviews
New Bern, NC 28562
Phone: (252) 636-2090
Review Summary
Coastal Carolina Air Conditioning is a reputable HVAC company located in New Bern, NC. With a rating of 4.0, they have proven to be a reliable choice for heating and air conditioning services in the area. Their expertise extends to air duct cleaning as well, making them a one-stop solution for all your HVAC needs.
Customers have shared their experiences with Coastal Carolina Air Conditioning through their reviews. One reviewer mentioned that they had a negative encounter with the company, suggesting others to stay away. However, it’s important to note that this is just one person’s opinion and may not reflect the overall quality of their services.
On the other hand, another customer praised Coastal Carolina Air Conditioning as the best HVAC company in New Bern. They highlighted the company’s competitive pricing, extensive knowledge, and prompt service. This positive review also mentioned that Coastal Carolina Air Conditioning was recommended by reputable contractors and workmen in the area.
In a time of urgency, one reviewer called Coastal Carolina Air Conditioning in a state of panic when their heat went out on the coldest day of the year. Despite the challenging circumstances, the company responded promptly and efficiently, earning a 5-star rating for their exceptional service.
Although there is a mix of reviews, it’s clear that Coastal Carolina Air Conditioning has a strong reputation for their HVAC services in New Bern. Their ability to address urgent situations, provide knowledgeable assistance, and receive recommendations from industry professionals sets them apart from competitors.
If you’re in need of reliable HVAC and air duct cleaning services in New Bern, Coastal Carolina Air Conditioning is certainly worth considering. Contact them at (252) 636-2090 for any inquiries or to schedule an appointment.
Learn More About Coastal Carolina Air Conditioning Here
Scott Plumbing & Heating
3.0 / 5 stars, out of 13 reviews
6690 Hwy 55 E
New Bern, NC 28560
Phone: (252) 745-5135
Review Summary
Scott Plumbing & Heating is a reputable company that specializes in plumbing, water heater installation/repair, and heating & air conditioning/HVAC services. With a rating of 3.0, they have received mixed reviews from their customers.
One satisfied customer mentioned that they have had a service contract with Scott Plumbing & Heating since moving to Oriental in November 2021, and their experience has been positive. They appreciated the reliable and efficient service provided by the company.
Another happy homeowner, who recently purchased a new house, expressed their satisfaction with finding a dependable HVAC company in Scott Plumbing & Heating. They were impressed with the reliable service and professionalism of the team.
However, there was a customer who had a negative experience with the company. They mentioned receiving a nasty letter in the mail after being a couple of months late with payment. The customer felt that the tone of the letter was unprofessional and unnecessary.
Overall, Scott Plumbing & Heating has a decent reputation in the industry, offering a range of services related to plumbing, water heater installation/repair, and HVAC. While some customers have had positive experiences with the company, others have encountered issues with communication or customer service. It is important to consider these factors when making a decision about hiring their services.
