Excel Heating & Cooling
3.5 / 5 stars, out of 10 reviews
3400 Cross Keys Rd
Mount Crawford, VA 22841
Phone: (540) 434-0030
Review Summary
Excel Heating & Cooling is a heating and air conditioning company located in Mount Crawford, VA. With a rating of 3.5 stars and a total of 10 reviews, they offer their customers a range of HVAC services.
One customer warns others not to be drawn in by the $79 “service” special, as it is only an inspection and an attempt to secure repair business. The customer mentions that the inside system is not cleaned at all, which left them dissatisfied with the service.
Another reviewer shares their experience of scheduling an appointment with Excel Heating & Cooling. They had to wait for 9 days as the company was quite busy. The customer had no working AC at their house and took time off work for the appointment. While the rating for this review is 3 stars, it seems that the customer was not completely satisfied with the overall experience.
A third review mentions that Excel Heating & Cooling does not stand behind their work. The customer paid $5300 to have a new unit installed, which went smoothly. However, 2.5 years later, when finishing the room where the unit was located, they encountered issues. This left the customer disappointed and gave them a rating of 2 stars.
It is important to note that these reviews represent a small sample of the overall customer experience and opinions may vary. It is advisable for potential customers to consider these reviews along with other factors when making a decision about engaging the services of Excel Heating & Cooling.
