Bourne’s Energy
3.0 / 5 stars, out of 2 reviews
72 Lower Main St
Morrisville, VT 05661
Phone: (802) 888-2611
Review Summary
Bourne’s Energy is a company that specializes in propane and heating & air conditioning services. With a rating of 3.0, they have received mixed reviews from customers. Despite this, they have managed to gather a total of 2 reviews, indicating that they have a small but dedicated customer base.
One satisfied customer mentioned that they have been a customer of Bourne’s Energy for over 3 years and praised their excellent service, on-time delivery, and competitive pricing. This positive review reflects the company’s commitment to providing reliable and affordable propane services.
However, another customer had a negative experience with Bourne’s Energy. They mentioned that interacting with the staff had become unpleasant, comparing it to a disappointing restaurant experience. This negative review highlights the importance of maintaining consistent customer service standards.
Overall, Bourne’s Energy has shown potential in delivering quality propane and heating & air conditioning services. While they have received both positive and negative feedback, it is important for them to address any issues with customer interactions in order to maintain a positive reputation and improve customer satisfaction.
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Fred’s Energy
2.5 / 5 stars, out of 6 reviews
288 Bridge St
Morristown, VT 05661
Phone: (802) 888-3827
Review Summary
Fred’s Energy is a company that specializes in Heating & Air Conditioning/HVAC, Utilities, and Plumbing services. With a rating of 2.5 stars and a total of 6 reviews, it is clear that the company has received mixed feedback from customers.
One reviewer expressed dissatisfaction with the pricing practices of Fred’s Energy. They complained about being charged a minimum of 1.5 hours for each gas appliance service, as well as for the time the technician spent talking. This indicates a potential issue with price gouging, which can understandably be frustrating for customers.
Another customer had a negative experience when scheduling an appointment for furnace cleaning and servicing. They mentioned that the furnace was purchased and installed by Fred’s Energy, but were disappointed with the service provided. This suggests a problem with the quality of service and customer satisfaction.
On a positive note, there was a glowing review from a customer who had two large heater installations in Alpine Haven. They praised the technicians, Eric Maxwell and Thad, for going above and beyond to ensure complete satisfaction with the work. This positive experience indicates that Fred’s Energy has the potential to deliver excellent service when all goes well.
In conclusion, Fred’s Energy has received both positive and negative feedback from customers. While some customers had issues with pricing and service quality, others had a positive experience with the technicians. It is important for the company to address the concerns raised by customers and strive for consistent high-quality service to improve their overall rating and reputation.
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Hearthstone Quality Home Heating Products
1.5 / 5 stars, out of 6 reviews
Morrisville, VT 05661
Phone: (802) 888-5232
Review Summary
The Hearthstone Quality Home Heating Products company, located in Morrisville, VT, offers heating and air conditioning services. With a rating of 1.5 stars out of 5, their reputation leaves much to be desired.
One reviewer from Los Angeles reminisced about the warm weather and sunny days back home. They expressed disappointment in the lackluster performance of Hearthstone’s products, stating that the company failed to deliver the same level of comfort and satisfaction. Despite the positive memories of their hometown, this reviewer’s experience with Hearthstone fell short of their expectations.
Another customer had a less than pleasant encounter with Hearthstone’s heating products. While acknowledging that the stove initially provided adequate heat and created a cozy atmosphere, they mentioned that any issues or malfunctions with the product were met with a lack of support from the company. This reviewer felt left out in the cold, as their concerns went unanswered and unresolved.
Another dissatisfied customer warned others against purchasing anything from Hearthstone. They recounted their frustrating experience of not receiving any response from the company, despite leaving multiple voice messages regarding a problem. This lack of communication and customer care left this reviewer feeling unheard and dissatisfied with their purchase.
Based on these reviews, it is clear that Hearthstone Quality Home Heating Products falls short in terms of customer satisfaction. Whether it’s a lack of responsiveness or subpar performance, it seems that this company has room for improvement. Potential customers should take these negative experiences into consideration before making a purchase.
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