Monticello Plumbing, Heating, and Air Conditioning
2.0 / 5 stars, out of 1 reviews
211 Dundas Rd
Monticello, MN 55362
Phone: (763) 314-0083
Review Summary
Monticello Plumbing, Heating, and Air Conditioning is a company that specializes in plumbing and heating & air conditioning services. They are located at 211 Dundas Rd, Monticello, MN 55362.
Unfortunately, their overall rating is not very impressive, with a rating of 2.0 out of 5 stars. This rating is based on a single review they received on April 16, 2022.
The reviewer expressed their dissatisfaction with the service they received from Monticello Plumbing, Heating, and Air Conditioning. According to the review, the plumber scratched the reviewer’s flooring, which had been installed just a week prior. The owner of the company denied responsibility for the damage and instead blamed it on the flooring installers. This response from the owner was seen as a joke by the reviewer.
Based on this review, it seems that Monticello Plumbing, Heating, and Air Conditioning did not provide satisfactory service to this particular customer. The incident of the scratched flooring and the owner’s refusal to take responsibility for it reflects poorly on the company’s professionalism and customer service.
It is important for service providers to take responsibility for any damage or mistakes they may have caused, as this demonstrates accountability and a commitment to customer satisfaction. Monticello Plumbing, Heating, and Air Conditioning’s response to this situation leaves much to be desired.
When choosing a plumbing or heating & air conditioning service, it is crucial to consider the quality of customer reviews and the company’s track record of handling complaints and addressing customer concerns. Based on this single review, it may be wise to proceed with caution when considering Monticello Plumbing, Heating, and Air Conditioning for your plumbing or HVAC needs.
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