Landry Mechanical Plumbing HVAC & Electric
4.0 / 5 stars, out of 43 reviews
22 Howe Ave
Millbury, MA 01527
Phone: (774) 557-0080
Review Summary
Landry Mechanical Plumbing HVAC & Electric is a reputable company that offers a wide range of services including plumbing, heating & air conditioning (HVAC), and water heater installation/repair. With a rating of 4.0 and 43 reviews, they have established themselves as a reliable and trustworthy service provider in Millbury, MA.
One satisfied customer had a great experience with Landry Mechanical when their gas-fired furnace needed fixing. The issue was promptly addressed, with the broken starter being replaced the very next day after the arrival of a new part. The customer was impressed with the efficiency and effectiveness of the service, giving it a well-deserved 5-star rating.
However, not all experiences with Landry Mechanical were as positive. One customer mentioned that while the technician was skilled and professional, they were charged $300 more than the quoted price. This discrepancy in pricing left the customer dissatisfied and resulted in a 1-star rating. It’s important for the company to address such issues and ensure transparency in their pricing to maintain customer trust.
Another customer expressed disappointment with the response from Landry Mechanical. While the technicians were able to identify the issue, they failed to provide satisfactory solutions or options for resolving it. This lack of follow-through led to a 1-star rating and highlights the importance of effective communication and problem-solving skills in the service industry.
Overall, Landry Mechanical Plumbing HVAC & Electric has received mixed reviews from customers. While they have shown their expertise and professionalism in some cases, there are areas where improvement is needed. It’s crucial for the company to address customer concerns, provide accurate pricing, and enhance their problem-solving capabilities to ensure consistent customer satisfaction.
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