Fire & Ice Heating Cooling
5.0 / 5 stars, out of 2 reviews
Merkel, TX 79536
Phone: (325) 480-6121
Review Summary
Fire & Ice Heating Cooling is a highly rated HVAC company located in Merkel, TX. With a perfect 5.0 rating and two positive reviews, they have established themselves as a reliable and trustworthy service provider in the area.
The first reviewer recently moved into an older house and unfortunately experienced an issue with their AC indoor fan motor within a month of moving in. They reached out to several places in Abilene for help, but all of them were unable to assist. Fortunately, Fire & Ice Heating Cooling was able to come to the rescue. Despite the challenging situation, the reviewer was impressed with the prompt and efficient service provided by Fire & Ice Heating Cooling. They expressed their satisfaction with a 5-star rating.
The second review dates back to June 2018 and tells a similar story of great customer service. The reviewer had initially contacted their home warranty company, Old Republic Home Protection Co., who assigned another HVAC company to address their issue. However, the assigned company failed to show up, leaving the reviewer frustrated. In response, the reviewer reached out to Old Republic Home Protection Co. again, requesting a different HVAC company. This time, they were connected with Fire & Ice Heating Cooling. The reviewer was relieved to finally receive the reliable and professional service they had been seeking. They also gave Fire & Ice Heating Cooling a 5-star rating for their exceptional service.
Overall, Fire & Ice Heating Cooling has proven themselves to be a top-notch HVAC company, consistently delivering excellent service and resolving customer issues in a timely manner. Their dedication to customer satisfaction and expertise in the field make them a reliable choice for all heating and cooling needs in the Merkel, TX area.
Learn More About Fire & Ice Heating Cooling Here
Cocina Solutions
2.5 / 5 stars, out of 3 reviews
207 Kent St
Merkel, TX 79536
Phone: (325) 232-8740
Review Summary
Cocina Solutions is a company based in Merkel, TX that specializes in Heating & Air Conditioning/HVAC, Water Heater Installation/Repair, and Appliances & Repair. With a rating of 2.5 stars and 3 reviews, let’s take a closer look at what customers have to say.
One customer had a positive experience working with the owner and company of Cocina Solutions. Unfortunately, their experience was marred by having to deal with Choice Home Warranty. Despite this, they still gave Cocina Solutions a 5-star rating. It seems that the owner and company were professional and provided great service.
On the other hand, another customer had a negative experience with Cocina Solutions. During an ice storm, their heat pump made a strange noise, so they contacted their home warranty company who sent out Cocina Solutions. However, the customer was not satisfied with the service they received and gave Cocina Solutions a 1-star rating. It appears that the customer was disappointed with the resolution to their heat pump issue.
Similarly, another customer had a negative experience with Cocina Solutions. Their AC and heating unit broke and they had a home warranty through Choice Home Warranty. Cocina Solutions came out to assess the issue, but the customer was not pleased with the outcome. They also gave Cocina Solutions a 1-star rating. It seems that the customer expected a better resolution to their AC and heating problem.
Overall, Cocina Solutions has received mixed reviews from customers. While some customers had positive experiences, others were disappointed with the service they received. It’s important to consider these reviews when making a decision about using Cocina Solutions for your HVAC, water heater, or appliance repair needs.
