Grasser’s Plumbing & Heating
3.5 / 5 stars, out of 6 reviews
404 Main St
McNabb, IL 61335
Phone: (815) 882-2111
Review Summary
Grasser’s Plumbing & Heating is a reliable home appliance repair, plumbing, and heating & air conditioning/HVAC company located at 404 Main St, McNabb, IL 61335. With a rating of 3.5 stars and a total of 6 reviews, they have established themselves as a trusted service provider in the area.
One satisfied customer had a positive experience with Grasser’s Plumbing & Heating when they installed a new furnace and central air. The installation was completed promptly and at a fair price. The customer was also pleased with the professionalism of the team. They gave a 5-star rating and mentioned their satisfaction with the overall service.
However, not all experiences were as positive. Another customer expressed disappointment with the company, describing them as the “worst company ever.” The customer claimed that they were charged for leaks that were not fixed and that the leaks that were fixed are still leaking. Additionally, they mentioned that the plumber fell asleep during the installation of their garbage disposal. This customer gave a 1-star rating.
On a different note, one reviewer shared their experience with Grasser’s Plumbing & Heating when their elderly parents’ furnace stopped working. They were in a state of panic, especially considering the distance between them and their parents. The reviewer contacted Grasser’s Plumbing & Heating for assistance, and they were able to resolve the issue. The reviewer appreciated the prompt response and mentioned that it was a real panic situation for them. They gave a 5-star rating to express their satisfaction.
Overall, Grasser’s Plumbing & Heating has received mixed reviews from customers. While some have had positive experiences with prompt and professional service, others have encountered issues with the quality of work and customer satisfaction. It is important for potential customers to consider these factors when deciding whether to engage the services of Grasser’s Plumbing & Heating.
