Villara
4.0 / 5 stars, out of 102 reviews
4700 Lang Ave
McClellan, CA 95652
Phone: (916) 580-2701
Review Summary
Villara has received a total of 102 reviews, indicating a significant amount of customer feedback. Specializing in plumbing and heating & air conditioning/HVAC services, Villara offers a wide range of solutions to meet the needs of its customers.
With a rating of 4.0, Villara has generally provided satisfactory service to its clients. However, it is important to note that there have been some negative experiences shared by customers.
One customer, Alejandro Zapien, had a positive experience with Villara. They found Alejandro to be professional, knowledgeable, and friendly. He was able to promptly resolve their issue and answer all their questions. This positive feedback highlights the expertise and customer-focused approach of Villara’s team.
On the other hand, there have been instances where customers were dissatisfied with the service they received. In one case, a technician replaced a defective dampening motor without informing the customer of the issue. This lack of communication and transparency resulted in a negative experience for the customer.
Another customer had a negative experience specifically with Villara’s HVAC department. They had a minisplit installed as part of a $10k project, but encountered several issues. According to the customer, Villara initially forgot certain aspects of the installation and subsequently provided poor service. This highlights the need for improvement in Villara’s HVAC department.
Overall, while Villara has a decent rating and positive feedback in the plumbing department, there are areas for improvement, particularly in the HVAC department. It is essential for Villara to address these issues and ensure consistent high-quality service across all their offerings.
