Northwest Heating & Cooling
1.0 / 5 stars, out of 1 reviews
410 N Water St
Maryville, MO 64468
Phone: (660) 853-9263
Review Summary
Northwest Heating & Cooling is a company located at 410 N Water St, Maryville, MO 64468. They specialize in Heating & Air Conditioning/HVAC and General Contractors services. However, their overall rating is quite low, with only 1.0 stars.
Based on a review from a user, it seems that the experience with Northwest Heating & Cooling was not satisfactory. The reviewer mentioned that the company was recommended by a peer, which initially seemed like a positive aspect. However, the reviewer also pointed out some negative aspects of their service.
The reviewer mentioned that Northwest Heating & Cooling showed up without any notice or a heads-up phone call. This lack of communication can be quite inconvenient for customers who need to plan their schedules accordingly. It is important for service providers to have clear communication with their customers to ensure a smooth and hassle-free experience.
Considering the reviewer’s experience, it seems that Northwest Heating & Cooling needs to improve their communication and customer service. It is crucial for them to provide timely updates and notifications to their customers to avoid any inconvenience. Additionally, they should strive to maintain a high level of professionalism and ensure that their customers are well-informed about their arrival and any potential changes to the schedule.
Overall, based on this review, it appears that Northwest Heating & Cooling has room for improvement in terms of their communication and customer service. It is essential for them to address these issues to provide a better experience for their customers.