Eastern Panhandle Heating & Cooling
1.5 / 5 stars, out of 11 reviews
3519 B Williamsport Pike
Martinsburg, WV 25404
Phone: (304) 274-1716
Review Summary
Eastern Panhandle Heating & Cooling has received mixed reviews from customers. With a rating of 1.5 stars, it is clear that there have been some issues with their services.
One customer had a negative experience with the installation of fireplace bricks and a remote control. The first time it was installed, the batteries melted. This is a serious safety concern and shows a lack of attention to detail on the part of the company. The customer was dissatisfied with the service and expressed a need for the company to improve their installation techniques.
On the other hand, there was a positive review from a first-time customer who had a great experience with Eastern Panhandle Heating & Cooling. They were impressed with the customer service and the speed of the service. They called in the morning and were told that someone would be at their house between 12-4. To their surprise, the technician arrived within the promised time frame. This positive experience demonstrates that the company is capable of providing satisfactory service when they are able to meet customer expectations.
However, another customer expressed disappointment with the owner, Bud, and the decline in customer service since the company changed ownership. They felt that the quality of service had gone downhill since the previous owner, Hemco, had sold the business. This review suggests that there may have been changes in management or staff that have negatively impacted the company’s ability to provide good customer service.
In conclusion, Eastern Panhandle Heating & Cooling has received mixed reviews. While there have been some positive experiences, there are also clear areas for improvement. The company should focus on improving their installation techniques, maintaining consistent customer service standards, and addressing any issues that may have arisen due to changes in ownership. By doing so, they can work towards providing better service and improving their overall rating.
Learn More About Eastern Panhandle Heating & Cooling Here
Dudley’s Heating & Air Conditioning
2.0 / 5 stars, out of 18 reviews
37 Meadow Ln
Martinsburg, WV 25404
Phone: (304) 260-5200
Review Summary
Dudley’s Heating & Air Conditioning has a rating of 2.0 based on 18 reviews. The company specializes in heating and air conditioning services. Located at 37 Meadow Ln, Martinsburg, WV 25404, they can be reached at (304) 260-5200.
However, the reviews left by customers paint a negative picture of Dudley’s Heating & Air Conditioning. One reviewer expressed their disappointment, stating that they used to recommend the company but won’t be doing so anymore. They had a negative experience with the company and mentioned that they won’t be referring them to others.
Another customer strongly advised against using Dudley’s Heating & Air Conditioning, describing them as unprofessional and uncaring. They mentioned that despite spending over $1000, they were left with a home filled with bugs and no relief from the heat. This negative experience indicates a lack of attention to detail and customer satisfaction.
A third reviewer had a negative experience with Dudley’s Heating & Air Conditioning when their furnace stopped working in the middle of the night. Although their home warranty contracts through Dudley’s, the company failed to meet their scheduled appointment time. This lack of punctuality and reliability is a significant drawback.
Overall, based on the negative reviews and low rating, it is advised to proceed with caution when considering Dudley’s Heating & Air Conditioning for heating and air conditioning services. Customers should explore other options and thoroughly research companies with a stronger reputation for professionalism and customer satisfaction.
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Griffith Energy Services
1.0 / 5 stars, out of 2 reviews
640 W Race St
Martinsburg, WV 25401
Phone: (888) 707-1530
Review Summary
Griffith Energy Services has received a low rating of 1.0 based on 2 reviews. The company specializes in Heating & Air Conditioning/HVAC services and is located at 640 W Race St, Martinsburg, WV 25401.
The first reviewer had a negative experience with Griffith Energy Services. They mentioned that they had been a customer of the company for many years in Frederick but encountered issues after moving to Hedgesville, WV. The reviewer stated that they had been experiencing the same problem for two years and gave the company a one-star rating.
The second reviewer contacted Griffith Energy Services to diagnose a non-functioning AC unit. The technician who arrived informed them that the entire outside unit needed to be replaced. This news was disappointing for the reviewer, who also gave the company a one-star rating.
Based on these reviews, it seems that Griffith Energy Services has not provided satisfactory services to its customers. The company may need to improve their diagnostic skills and customer service in order to regain the trust of their clients.
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Trenary Service Company
2.5 / 5 stars, out of 4 reviews
7983 Tuscarora Pike
Martinsburg, WV 25403
Phone: (304) 263-2649
Review Summary
Trenary Service Company is a Heating & Air Conditioning/HVAC company located at 7983 Tuscarora Pike in Martinsburg, WV. With a rating of 2.5 stars and a total of 4 reviews, the company has received mixed feedback from customers.
One reviewer had a positive experience with Trenary Service Company. They mentioned that the company did a great job addressing a complicated issue with their phone lines. The reviewer appreciated the expertise of the electrician and the prompt resolution of the problem.
On the other hand, another reviewer expressed disappointment with their experience. They hired Trenary to perform seasonal maintenance on their oil furnace, but were dissatisfied with the service. According to the reviewer, the company only replaced the nozzle, filter, and cleaned the fire chamber, leaving them feeling that the service was incomplete.
However, a different customer had a completely different experience. They contacted Trenary Service Company when their mother’s electricity went out due to a blown transformer on a pole. The main breaker was also destroyed. The customer was impressed with the quick response from Trenary, as a technician arrived within approximately 2 and a half hours to resolve the issue. They were grateful for the efficient and timely service provided by the company.
Overall, Trenary Service Company has received a range of feedback from customers. While some have praised their expertise and promptness, others have expressed dissatisfaction with the completeness of the service provided. It is important for potential customers to consider these mixed reviews and decide based on their specific needs and expectations.
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Roach Energy
2.5 / 5 stars, out of 6 reviews
301 E Stephen St
Martinsburg, WV 25401
Phone: (304) 262-4271
Review Summary
Roach Energy is a company that offers various services including heating and air conditioning (HVAC), propane, and water heater installation/repair. With a rating of 2.5 stars, they have received mixed reviews from customers.
One reviewer had a negative experience with Roach Energy. They had scheduled an appointment for tank burial but were informed that it was too cold to dig and install. Instead, a temporary tank was put up with the promise of returning later. However, the technician never came back, leaving the customer disappointed with the lack of follow-through.
Another customer, who has been a Roach Energy customer for five years, expressed frustration with the company’s availability and responsiveness. They mentioned that it was difficult to reach them by phone and that messages were often left unanswered. This lack of communication can be a major inconvenience for customers in need of assistance or information.
On a positive note, one reviewer had a great experience with a technician named Brian. They called for an appointment and Brian arrived three hours earlier than expected. Not only was he punctual, but he also efficiently fixed the customer’s Mom’s air conditioning. This exceptional service left a lasting impression and earned Roach Energy a five-star rating.
In conclusion, Roach Energy has a mix of positive and negative reviews. While they have received praise for exceptional service from certain technicians, there are also concerns regarding availability and follow-through. It is important for the company to address these issues and improve their communication with customers to ensure a better overall experience.
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Johnson & Johnson Heating & Air Conditioning
3.5 / 5 stars, out of 14 reviews
124 Reliance Rd
Martinsburg, WV 25403
Phone: (304) 263-8008
Review Summary
Johnson & Johnson Heating & Air Conditioning is a reputable HVAC company located at 124 Reliance Rd, Martinsburg, WV 25403. With a rating of 3.5 stars and a total of 14 reviews, they have built a solid reputation in the local community.
One satisfied customer expressed their admiration for Johnson & Johnson’s dedication and commitment to providing excellent service. Despite facing challenges during a 4-day natural gas heat installation in their 240-year old house, the technicians stayed until 10:00 pm to ensure the job was completed successfully. This level of dedication and willingness to go above and beyond earned Johnson & Johnson a well-deserved 5-star rating.
However, not all experiences were positive. One customer had a disappointing encounter with the company and gave them a 1-star rating. They reached out to Johnson & Johnson Heating & Air Conditioning due to their local presence and positive reviews. Unfortunately, their expectations were not met, and they were left dissatisfied with the service provided. It’s important to note that every business can have occasional negative experiences, and it’s crucial to consider the overall rating and reviews.
Another customer had a completely different experience, with technicians Charles and Dave providing exceptional service. They arrived early, efficiently completed the job in less than two hours, and took the time to explain their process. Their professionalism and attention to detail earned Johnson & Johnson another 5-star rating.
Overall, Johnson & Johnson Heating & Air Conditioning has received positive feedback for their dedication, professionalism, and quality of service. While there may be occasional negative experiences, the majority of customers have been satisfied with their HVAC services. If you’re in need of heating or air conditioning services in Martinsburg, WV, Johnson & Johnson Heating & Air Conditioning is worth considering.
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Shield Grace Construction
3.5 / 5 stars, out of 2 reviews
Martinsburg, WV 25404
Phone: (301) 264-8922
Review Summary
Shield Grace Construction is a versatile construction company based in Martinsburg, WV. With a focus on Heating & Air Conditioning/HVAC, Drywall Installation & Repair, and Kitchen & Bath services, they offer a wide range of expertise to meet their clients’ needs. With a rating of 3.5 stars and a total of 2 reviews, Shield Grace Construction strives to deliver quality work and exceptional customer service.
One reviewer had a less than satisfactory experience when they contacted Shield Grace Construction for A/C repairs. They left a message but didn’t receive a follow-up call until over a week later. By that time, another company had already returned their call. This delay in response may have caused inconvenience and frustration for the reviewer.
On the other hand, another reviewer had a positive experience with Shield Grace Construction. They had an HVAC unit installed at their home and were impressed by the professionalism and expertise of the team. Shield Grace Construction assessed the property and chose the best location for the unit, ensuring optimal performance and efficiency. The reviewer described their experience as amazing, highlighting the exceptional service provided by Shield Grace Construction.
Overall, Shield Grace Construction offers a diverse range of construction services and strives to deliver quality workmanship. While there was a negative experience with a delayed response, it is important to consider that every business can have its occasional hiccups. The positive review demonstrates the company’s ability to provide excellent service and meet their clients’ expectations. If you are in need of HVAC, drywall, or kitchen and bath services in Martinsburg, WV, it may be worth considering Shield Grace Construction for your construction needs.
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Fire & Ice Climate Control Systems, Inc
4.0 / 5 stars, out of 1 reviews
205 Cashlin Dr
Martinsburg, WV 25403
Phone: (304) 274-0611
Review Summary
Fire & Ice Climate Control Systems, Inc is a reputable heating and air conditioning company located in Martinsburg, WV. With a rating of 4.0, they have gained recognition for their exceptional service in the HVAC industry. Specializing in heating and air conditioning, they are dedicated to providing top-notch solutions to their customers.
One satisfied customer had a wonderful experience with Fire & Ice Climate Control Systems, Inc. They were referred to Terry, the owner, by their Realtor. Impressed by the prompt response and professionalism, they decided to give them a call. To their surprise, within minutes of making the call, the team was sent over free of charge to assess their unit.
Not only did Fire & Ice Climate Control Systems, Inc provide prompt service, but they also offered competitive prices. The customer was pleased with the level of expertise and knowledge demonstrated by the team. They were able to diagnose the issue and provide a solution in a timely manner. The customer was delighted with the quality of service and the efficiency of the team.
The location of Fire & Ice Climate Control Systems, Inc at 205 Cashlin Dr, Martinsburg, WV 25403 makes it convenient for customers to access their services. Their contact number, (304) 274-0611, allows customers to easily get in touch with them for any HVAC needs.
Overall, Fire & Ice Climate Control Systems, Inc is a reliable and professional heating and air conditioning company. With their excellent service and competitive prices, they are the go-to choice for all HVAC needs in Martinsburg, WV.
Learn More About Fire & Ice Climate Control Systems, Inc Here
Sunfire Energy Solutions
4.0 / 5 stars, out of 10 reviews
301 E Stephen St
Martinsburg, WV 25401
Phone: (304) 267-3029
Review Summary
Sunfire Energy Solutions is a highly regarded heating and air conditioning company located in Martinsburg, WV. With a solid 4.0 rating and a total of 10 reviews, they have proven themselves to be a reliable and trustworthy service provider.
Their expertise extends beyond just heating and air conditioning, as they also specialize in outdoor furniture and propane. This diverse range of services sets them apart from other companies in the area and allows them to cater to a variety of customer needs.
The location of Sunfire Energy Solutions is conveniently situated at 301 E Stephen St, Martinsburg, WV 25401. Their contact number, (304) 267-3029, makes it easy for potential customers to reach out and inquire about their services.
One satisfied customer, who gave a 5-star rating, expressed their gratitude to Ryan and TJ for their exceptional work in installing a pellet stove. They also appreciated the team’s patience with the rescheduling process, which speaks to the company’s commitment to customer satisfaction.
Another customer, also giving a 5-star rating, praised Sunfire Energy Solutions for their prompt and efficient repair services. They were experiencing issues with their LP gas fireplace and were relieved to have found a reliable solution through this company.
With a history of customer loyalty, Sunfire Energy Solutions has clearly established themselves as a reputable and dependable provider. Their latest purchase and installation of a replacement fireplace for a long-term customer further solidifies their commitment to quality service.
Overall, Sunfire Energy Solutions is a top choice for anyone in need of heating and air conditioning services, outdoor furniture, or propane. Their excellent track record and dedication to customer satisfaction make them a reliable and trustworthy option in the Martinsburg area.
