All Appliance Techs
1.0 / 5 stars, out of 6 reviews
906 Ozark St
Marthasville, MO 63357
Phone: (636) 583-3773
Review Summary
All Appliance Techs, located at 906 Ozark St, Marthasville, MO 63357, is a home appliance repair business that also specializes in heating and air conditioning/hvac services. However, based on the reviews, it seems that their customers have had a less than satisfactory experience with their services.
With a rating of 1.0 out of 5.0 and a total of 6 reviews, it is clear that All Appliance Techs has not been able to meet the expectations of their customers. One reviewer mentioned that they were charged $85 for a visit, but the technician arrived over half an hour late. The technician took a look at the problem, quoted a repair cost of almost $400, and then left everything in disarray. This kind of unprofessionalism and high pricing is definitely not what one would expect from a reliable appliance repair service.
Another reviewer complained about the poor customer service provided by All Appliance Techs. They stated that they never even got the chance to experience the technician’s work because the customer service representative was so unhelpful. It is important for businesses to prioritize good customer service, as it can greatly impact the overall experience of their customers.
Furthermore, there was a complaint about the lack of communication from All Appliance Techs regarding a warranty claim. The reviewer mentioned that they had to repeatedly call the business over the course of a few weeks just to find out the status of their claim. Unfortunately, the calls were rarely returned, and the customer had to take matters into their own hands. Lack of communication and follow-up can be a major inconvenience for customers, especially when they are dealing with warranty claims.
Given these negative reviews, it is clear that All Appliance Techs has some serious issues to address. Improving their customer service, punctuality, and communication would go a long way in rebuilding their reputation and gaining the trust of their customers. It is important for businesses in the service industry to prioritize customer satisfaction and strive for excellence in order to succeed in the long run.
