Pelles Heating & Cooling Services
4.0 / 5 stars, out of 3 reviews
186 Brickyard Rd
Mars, PA 16046
Phone: (724) 625-2444
Review Summary
Pelles Heating & Cooling Services is a reputable HVAC company located at 186 Brickyard Rd in Mars, PA 16046. With a rating of 4.0 stars and a total of 3 reviews, they offer a range of services including Heating & Air Conditioning/HVAC, Water Heater Installation/Repair, and Air Duct Cleaning.
The first reviewer had a positive experience with Pelles Heating & Cooling Services. They contacted the company to service their gas furnace and were impressed with the customer service. Sue, the person who answered the phone, was helpful and attentive, asking detailed questions about the issue. They gave a 5-star rating for the excellent service they received.
However, the second reviewer had a negative experience with the company. They claimed to have been overcharged by $70.00 and had to call for an explanation. While a refund was issued, they do not recommend Pelles Heating & Cooling Services. They gave a 2-star rating for the poor handling of the overcharge.
The third reviewer had a positive experience with Pelles Heating & Cooling Services. They wanted to express their gratitude for sending Matt to repair their dehumidifier. Matt conducted diagnostics, identified the problem, and returned to install a new unit as promised. They were pleased with the service provided and gave a 5-star rating.
Overall, Pelles Heating & Cooling Services has a mixed track record with their customers. While some reviewers had positive experiences and praised their service, others had issues with overcharging. It is important for potential customers to consider all aspects before making a decision to hire them.
