Austin’s Heating & Cooling
2.0 / 5 stars, out of 1 reviews
831 Parkway View Rd
Mars Hill, NC 28754
Phone: (828) 689-2980
Review Summary
Austin’s Heating & Cooling is a company based in Mars Hill, NC, specializing in Heating & Air Conditioning/HVAC and General Contractors services. With a rating of 2.0, they have received mixed feedback from customers. One reviewer had a negative experience and left a 2-star rating and review.
The reviewer shared their disappointment and cautioned others about doing business with Steve Austin, a representative from Austin’s Heating & Cooling. According to the reviewer, Steve Austin came out for a service call and removed the combustion pump from their furnace. To their surprise, Steve took the pump off the property without any explanation or consent. This action left the reviewer feeling uneasy and concerned about the trustworthiness of Austin’s Heating & Cooling.
It’s essential for businesses in the HVAC and General Contractors industry to prioritize transparency, communication, and trust with their customers. Unfortunately, this particular incident described in the review raises questions about the professionalism and integrity of Austin’s Heating & Cooling.
Prospective customers should take this review into consideration when deciding whether or not to engage Austin’s Heating & Cooling for their heating and cooling needs. It’s advisable to seek alternative options and thoroughly research other companies to ensure a positive and reliable experience.
