East Coast Mechanical Services
3.5 / 5 stars, out of 7 reviews
14 Frontier Trl
Manorville, NY 11949
Phone: (631) 874-2926
Review Summary
East Coast Mechanical Services is a company based in Manorville, NY, specializing in Water Heater Installation/Repair and Heating & Air Conditioning/HVAC services. With a rating of 3.5 stars and a total of 7 reviews, they have established themselves as a reliable service provider in the area.
One reviewer had an unfortunate experience when they accidentally called the wrong East Coast company. Despite the mix-up, they were able to recognize that East Coast Mechanical Services was not the intended recipient of their call. This incident highlights the importance of double-checking contact information. It’s commendable that the reviewer acknowledged their mistake rather than blaming the company for the confusion.
Another customer had an issue with their hot water and contacted East Coast Mechanical Services. They were impressed by the prompt response and professional service provided by Sean. It’s reassuring to know that the company values customer satisfaction and is willing to go the extra mile to address urgent needs. This positive review speaks volumes about the quality of service delivered by the company.
Unfortunately, not all reviews are positive. One reviewer had a concerning encounter with one of the workers from East Coast Mechanical Services. The worker exhibited reckless driving behavior, which was both dangerous and unacceptable. It’s important for businesses to ensure that their employees adhere to safe and responsible practices both on and off the job. This negative experience should serve as a reminder for the company to address any misconduct within their team to maintain their reputation.
Overall, East Coast Mechanical Services has shown promise as a reliable service provider in the Manorville area. While there have been a few hiccups along the way, the majority of reviews have been positive, highlighting their professionalism and prompt response. It’s essential for the company to address any concerns raised by customers and continue to provide exceptional service to maintain their reputation in the industry.
