Doug Mapstone
4.0 / 5 stars, out of 6 reviews
8195 Cazenovia Rd
Manlius, NY 13104
Phone: (315) 682-7181
Review Summary
Doug Mapstone is a valued customer who has left multiple positive reviews for Mapstone Heating & Air Conditioning/HVAC. With a review count of 6 and an overall rating of 4.0, it is clear that Doug has had consistently good experiences with this company.
One of Doug’s reviews mentions that Mapstone Heating installed a new A/C system and fixed issues with his furnace that were not properly addressed by another company. Despite these challenges, Doug still rated the service with 4 stars, indicating that Mapstone Heating was able to effectively resolve the issues and provide a satisfactory solution.
In another review, Doug expresses his satisfaction with the excellent customer service provided by the office staff. He highlights that they promptly answered his call and scheduled a convenient time for assistance. This positive experience demonstrates the company’s commitment to delivering exceptional service to their customers.
Doug’s son also had a positive experience with Mapstone Heating when his furnace broke down. As new homeowners unfamiliar with gas furnaces, they were relieved to find a reliable and knowledgeable HVAC company. Mapstone Heating promptly resolved the issue, earning them a 5-star rating from Doug.
Based on Doug’s reviews, it is evident that Mapstone Heating & Air Conditioning/HVAC is a reputable company that consistently delivers quality service. Their expertise, promptness, and excellent customer service have earned them high praise from satisfied customers like Doug.
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Dave’s Mechanical Services
3.5 / 5 stars, out of 3 reviews
3610 Oran Delphi Rd
Manlius, NY 13104
Phone: (315) 692-4131
Review Summary
Dave’s Mechanical Services is a heating and air conditioning company located at 3610 Oran Delphi Rd in Manlius, NY. With a rating of 3.5 stars and a total of 3 reviews, Dave’s Mechanical Services is a professional and reliable choice for all HVAC needs.
One reviewer had a negative experience with the company. They mentioned that their friend had a water issue and called Dave for assistance. However, they found Dave to be rude and unhelpful, telling their friend that they had to dig up the well. Despite their efforts in digging all morning, Dave did not return as promised. This unfortunate incident might have left a negative impression on the reviewer and their friend.
On the other hand, another reviewer had a highly positive experience with Dave’s Mechanical Services. They contacted Dave to connect supply lines and drains for a new bathroom sink they had purchased. Not only did Dave complete the job efficiently, but he also went above and beyond by taking care of additional tasks while he was there. This reviewer was satisfied with the quality of work and appreciated Dave’s professionalism.
In a different review, a customer shared their experience with Dave’s Mechanical Services during a challenging time. The day after closing on their house in the middle of winter, their oil furnace stopped working. They immediately reached out to Dave, who promptly arrived to fix the issue. The reviewer was grateful for Dave’s prompt response and ability to restore heat to their home during the cold Syracuse winter.
Overall, while there was one negative review, the majority of reviewers had positive experiences with Dave’s Mechanical Services. The company’s ability to provide efficient and reliable HVAC services, even in urgent situations, has earned them a good reputation in the Manlius area. Customers can trust Dave and his team to deliver quality work and ensure their heating and air conditioning needs are met.
