West Heating & Cooling
2.0 / 5 stars, out of 4 reviews
12450 US Hwy 54
Macks Creek, MO 65786
Phone: (573) 286-1767
Review Summary
West Heating & Cooling is a company located in Macks Creek, MO that specializes in Heating & Air Conditioning/HVAC and Water Heater Installation/Repair. Despite having a rating of 2.0, the reviews of their services have been extremely negative.
One reviewer mentioned that Brian West, the owner of the company, cashed their $7000 check and claimed that they needed a new A/C unit. However, it was later discovered that they only needed freon. This deceptive practice is a clear example of dishonesty and a lack of integrity on the part of West Heating & Cooling.
Another dissatisfied customer expressed their frustration with Brian West, describing him as an “absolute crook.” They had experienced an AC breakdown and called West Heating & Cooling for assistance. However, instead of providing a proper solution, their technicians only refilled the freon, which did not fix the underlying issue. This kind of subpar service is unacceptable and reflects poorly on the company.
In another review, the reviewer expressed their wish for a negative rating because of their terrible experience with West Heating & Cooling. They witnessed the installation of a new AC/Furnace for their neighbor, and their assessment of the process was far from positive. They described the workers as “idiots” and were not satisfied with the quality of the installation.
Based on the reviews, it is evident that West Heating & Cooling has failed to meet the expectations and needs of their customers. The lack of professionalism, honesty, and quality of service raises serious concerns about the credibility and reliability of this company. Potential customers should be cautious and consider other options before entrusting their HVAC and water heater needs to West Heating & Cooling.
