AA Services
2.5 / 5 stars, out of 3 reviews
64 Rutledge Rd
Lumberton, MS 39455
Phone: (601) 310-4220
Review Summary
AA Services is a company that specializes in home appliance repair and heating & air conditioning/HVAC services. With a rating of 2.5 stars and three reviews, they have a mixed track record when it comes to customer satisfaction.
One satisfied customer mentioned that AA Services responded promptly, identified and fixed the problem with their dryer, and even repaired their daughter’s washing machine without any issues. This positive experience speaks to the technician’s expertise and reliability.
However, another reviewer had a completely different experience. They described AA Services as having the worst customer service skills they’ve ever encountered. According to this customer, the technician provided inconsistent information and failed to provide any courtesy calls. This lack of communication and professionalism left a negative impression on the reviewer.
A previous customer from a few years ago also had a negative experience with AA Services. They labeled the company as “horrible” and criticized the owner, Dave, for being the worst communicator and customer service manager they’ve ever dealt with. It seems that the lack of effective communication and customer service has been an ongoing issue for this company.
Overall, AA Services has a mixed reputation. While they have satisfied customers who appreciate their prompt response and quality repairs, there are also dissatisfied customers who have experienced poor communication and customer service. It’s important for potential clients to weigh these factors when considering AA Services for their home appliance repair and HVAC needs.
