Maxwell Heating & Cooling
2.0 / 5 stars, out of 7 reviews
27 E 1st Ave
Luck, WI 54853
Phone: (715) 472-8200
Review Summary
Maxwell Heating & Cooling is a heating and air conditioning company located in Luck, WI. With a rating of 2.0 stars and a total of 7 reviews, they offer services in the field of HVAC.
One satisfied customer shared their positive experience with the central air conditioner service. Despite the hot weather, the company was prompt and efficient in their response. The customer praised their professionalism and timely service, giving them a rating of 4 stars. It’s evident that Maxwell Heating & Cooling knows how to handle challenging situations and deliver quality results.
Another customer had a furnace/air check last fall and was informed that the burners would need replacing within the next year. They decided to schedule an appointment with Maxwell Heating & Cooling and were extremely satisfied with the outcome. The company delivered on their promise and provided excellent service, earning them a perfect rating of 5 stars. This customer was impressed with their honesty and expertise.
Unfortunately, not all experiences with Maxwell Heating & Cooling were positive. One customer had a frustrating encounter when they called the company to check out their Bryant Furnace. It took a week for the company to arrive, and they misdiagnosed the problem by claiming that the thermostat was faulty. After replacing the thermostat, it became apparent that it was not the issue. This customer was dissatisfied with the service they received and gave the company a rating of 1 star. It’s important for Maxwell Heating & Cooling to ensure that their technicians have the necessary skills and knowledge to accurately diagnose and fix problems.
In conclusion, Maxwell Heating & Cooling has received mixed reviews from customers. While some have had positive experiences and praised the company for their prompt and efficient service, others have expressed dissatisfaction with their misdiagnosis. It’s crucial for Maxwell Heating & Cooling to learn from these experiences and consistently improve their services to ensure customer satisfaction.
