J A M Plumbing & Heating
4.0 / 5 stars, out of 2 reviews
30 Wilkin Dr
Longmeadow, MA 01106
Phone: (413) 567-4700
Review Summary
J A M Plumbing & Heating is a plumbing and heating & air conditioning/HVAC company located at 30 Wilkin Dr in Longmeadow, MA. With a rating of 4.0 and two reviews, they have established themselves as a reliable and trustworthy service provider in the area.
The first reviewer had mixed feelings about their experience with J A M Plumbing & Heating. While they acknowledged the quality of the work performed, they were not pleased with the invoicing process. The labor charges were detailed, but the materials used were not clearly itemized. This lack of transparency in the billing left the reviewer feeling unsatisfied. Despite this issue, J A M Plumbing & Heating has the opportunity to improve their communication and provide more comprehensive invoices to ensure customer satisfaction.
The second reviewer had an exceptional experience with J A M Plumbing & Heating. They praised the company for providing the best price they had ever received and for their honesty. When a pipe burst in their basement due to freezing, J A M Plumbing & Heating promptly responded to their call for assistance. The reviewer appreciated their professionalism and efficiency in resolving the issue, which resulted in a significant mess being cleaned up. This positive review highlights J A M Plumbing & Heating’s commitment to delivering excellent service and their ability to handle emergencies with expertise.
In conclusion, J A M Plumbing & Heating is a reputable plumbing and heating & air conditioning/HVAC company in Longmeadow, MA. While there have been some concerns raised about their invoicing process, they have also received high praise for their honesty, affordability, and prompt response during emergencies. With a focus on improving their communication and transparency, J A M Plumbing & Heating has the potential to become a top choice for customers in need of plumbing and heating services in the area.
