J D Marx Heating & Air Conditioning

image of business J D Marx Heating & Air Conditioning

3.5 / 5 stars, out of 3 reviews

600 Oswego St
Liverpool, NY 13088

Phone: (315) 461-0032

Review Summary

J D Marx Heating & Air Conditioning is a reputable HVAC company located at 600 Oswego St, Liverpool, NY 13088. With a rating of 3.5 stars based on 3 reviews, they have proven to be a reliable choice for heating and air conditioning services.

One satisfied customer shared their positive experience with J D Marx Heating & Air Conditioning. They called for service at their newly purchased house and were impressed by the promptness of the response. The technician arrived the next day to inspect the furnace and AC. They also mentioned that they have used the company in the past for furnace service, indicating a long-standing relationship of trust and satisfaction.

On the other hand, one disappointed customer expressed their dissatisfaction with the company. They mentioned that they had paid for J D Marx Heating & Air Conditioning to replace their parents’ HVAC system about 5-6 years ago. However, the Infinity furnace broke down about 1.5 years ago, and despite reaching out to the company, they did not receive any response or assistance. This negative experience highlights a lack of responsiveness and accountability on the part of the company.

Another customer praised the service technician from J D Marx Heating & Air Conditioning for their efficiency and expertise. They had a complex heating issue on a system that was not installed by the company, but the technician showed up quickly, even on the coldest day of the year. The technician took the time to thoroughly diagnose and solve the problem, demonstrating their dedication to customer satisfaction.

Overall, J D Marx Heating & Air Conditioning has received a mix of positive and negative reviews. While they have proven to be reliable and efficient in some cases, there have been instances where their responsiveness and accountability have been called into question. It is important for potential customers to consider these factors when choosing an HVAC service provider.

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Vona Plumbing & Heating

image of business Vona Plumbing & Heating

4.0 / 5 stars, out of 3 reviews

526 Old Liverpool Rd
Ste 1 – 5
Liverpool, NY 13088

Phone: (315) 457-0665

Review Summary

Vona Plumbing & Heating is a highly regarded plumbing and heating company located in Liverpool, NY. With a solid rating of 4.0 and a total of 3 reviews, they have established themselves as a reliable and trustworthy service provider in the community.

One satisfied customer expressed their gratitude for having the Vona family in their community. They praised the company for their prompt response to both emergency situations and planned renovations. This customer was impressed with John’s timely assistance and appreciated the professionalism and efficiency of the team. They gave Vona Plumbing & Heating a well-deserved 5-star rating.

Another reviewer had a great experience with Vona Plumbing & Heating. They were pleased to talk to a real person instead of an answering machine when they reached out for help. The company promptly resolved their drain problem on the same day, showcasing their commitment to customer satisfaction. The reviewer commended the team for their courteous and professional service and found their pricing to be reasonable. They also gave Vona Plumbing & Heating a perfect 5-star rating.

However, not all experiences were flawless. One customer had a less satisfactory encounter when they called to have a laundry sink installed. They mentioned the difficulties they faced in scheduling an appointment, as there were several phone calls back and forth. The reviewer also expressed frustration over their appointments being repeatedly lost. Consequently, they were disappointed with the overall experience and awarded Vona Plumbing & Heating a 2-star rating.

Despite this one negative review, the majority of customers have had positive experiences with Vona Plumbing & Heating. Their dedication to prompt, professional, and reliable service sets them apart in the plumbing and heating industry. Whether it’s emergency situations or planned renovations, customers can trust Vona Plumbing & Heating to deliver exceptional results. Their commitment to customer satisfaction and expertise makes them a top choice for plumbing and heating services in Liverpool, NY.

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Heat Wiser

image of business Heat Wiser

5.0 / 5 stars, out of 5 reviews

Liverpool, NY 13088

Phone: (315) 457-4100

Review Summary

Heat Wiser is a heating and air conditioning company located in Liverpool, NY. With a perfect rating of 5.0 stars, they have proven to be a reliable and efficient service provider in the HVAC industry. Their expertise in heating and air conditioning has garnered them a loyal customer base, as evidenced by their 5 positive reviews.

One satisfied customer shared their experience with Heat Wiser when they had a hot water tank breakdown at their dad’s house just before Christmas Eve. Despite the holiday season, Heat Wiser promptly responded and completed the job on Christmas Eve itself. The customer was impressed with their quick response and efficient service.

Another customer called Heat Wiser on a Tuesday and was pleased with their prompt arrival to inspect their AC unit. Unfortunately, the AC unit was beyond repair, but the customer had expected this outcome due to the age of the unit. The customer appreciated Heat Wiser’s professionalism and efficiency in assessing the situation.

Heat Wiser’s dedication to customer service is evident in another customer’s review. When the customer called Dominic, a representative from Heat Wiser, on a Saturday afternoon, they received a prompt response. Dominic guided them through the necessary steps and provided valuable assistance. The customer was very impressed with Heat Wiser’s responsiveness and expertise.

Overall, Heat Wiser has proven to be a reliable and efficient HVAC company in Liverpool, NY. Their prompt response, efficient service, and dedication to customer satisfaction have earned them a solid reputation among their customers. Whether it’s a hot water tank breakdown or an AC inspection, Heat Wiser is the go-to choice for all heating and air conditioning needs.

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Halco

image of business Halco

5.0 / 5 stars, out of 1 reviews

204 Bass St
Liverpool, NY 13088

Phone: (315) 992-6300

Review Summary

Halco is a top-notch company in the insulation installation, heating & air conditioning/HVAC, and solar installation industries. With a perfect rating of 5.0 and a review count of 1, they have a proven track record of excellence. Located at 204 Bass St, Liverpool, NY 13088, Halco is easily accessible for all their customers.

The reviewer had an amazing experience with Halco, mentioning that they are “the best bar none.” From the initial phone call to the completion of the job, Halco’s team was friendly, helpful, and professional. They took care of all the reviewer’s heating and plumbing needs. The reviewer also praised Halco for their thorough clean-up after the job was done.

Halco’s dedication to customer satisfaction is evident in their outstanding service. Their expertise in insulation installation, heating & air conditioning/HVAC, and solar installation makes them a go-to choice for all your home improvement needs. Whether you’re looking to improve energy efficiency or upgrade your heating system, Halco is the company to trust.

Contact Halco today at (315) 992-6300 to experience their exceptional service for yourself. You won’t be disappointed!

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Charles Heating, Air Conditioning, Plumbing & Electrical

image of business Charles Heating, Air Conditioning, Plumbing & Electrical

2.5 / 5 stars, out of 24 reviews

914 Old Liverpool Rd
Liverpool, NY 13088

Phone: (315) 457-6911

Review Summary

Charles Heating, Air Conditioning, Plumbing & Electrical has received mixed reviews from customers. With a rating of 2.5 out of 5, it’s clear that their service has left some customers unsatisfied. However, they also have a number of positive reviews that highlight their promptness, cleanliness, and affordability.

One customer had issues with their central air and Jayson, a technician from the company, provided excellent service. He spent a considerable amount of time diagnosing the issue and even replaced their thermostat. This customer gave Charles Heating, Air Conditioning, Plumbing & Electrical a 5-star rating for their professionalism and expertise.

Another customer commended the company for their consistent quality service. They had used Charles Heating, Air Conditioning, Plumbing & Electrical for their furnace, emergency hot water tank installation, and a new central air system. According to this customer, the company was always nice, prompt, clean, and affordable, earning them a perfect 5-star rating.

However, one dissatisfied customer mentioned that they only continued using Charles Heating, Air Conditioning, Plumbing & Electrical because they had initially installed the HVAC system in their home. This customer had a negative experience with the technicians, describing them as rude and leaving a massive mess behind. They gave the company a 1-star rating, indicating their disappointment with the service.

Overall, Charles Heating, Air Conditioning, Plumbing & Electrical has a mixed reputation. While they have received positive feedback for their prompt and affordable service, it seems that there are instances where customers have encountered rude technicians and poor clean-up. It is important for the company to address these concerns and ensure consistent quality service for all customers.

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