Martel Plumbing & Heating
4.0 / 5 stars, out of 32 reviews
Lincoln, RI 02865
Phone: (401) 265-4325
Review Summary
Martel Plumbing & Heating is a reputable company that specializes in plumbing, heating & air conditioning, and water heater installation and repair. With a rating of 4.0, they have garnered a positive reputation among their customers.
One satisfied customer, who is a realtor, recently had a new boiler installed at one of their listings in North Providence. They were impressed with the quality workmanship provided by Martel Plumbing & Heating. The customer expressed their reliance on the company’s expertise and was pleased with the outcome of the installation.
However, another customer had a negative experience with the company. They had made an appointment to have their air conditioner looked at, but the appointment was canceled due to a technician being fired. The customer was disappointed by the lack of communication and felt inconvenienced by the cancellation.
On the other hand, a different customer had a minor issue with a leak in their shower faucet. They had already purchased the necessary part but had not called their regular plumber to install it. Despite the delay in contacting the plumber, they were able to resolve the issue once their plumber returned from being away. Although the experience was not perfect, the customer rated Martel Plumbing & Heating with an average rating of 3.0.
In conclusion, Martel Plumbing & Heating has received positive feedback for their quality workmanship and expertise in plumbing, heating & air conditioning, and water heater services. While there have been a few instances of miscommunication and delays, overall, the company has maintained a good reputation among their customers.
Learn More About Martel Plumbing & Heating Here
GEM Plumbing and Heating
1.5 / 5 stars, out of 164 reviews
1 Wellington Rd
Lincoln, RI 02865
Phone: (877) 902-1000
Review Summary
GEM Plumbing and Heating has a total of 164 reviews. They offer services in plumbing, electricians, and heating & air conditioning/HVAC. Their overall rating is 1.5 out of 5 stars.
The business is located at 1 Wellington Rd, Lincoln, RI 02865, US. You can contact them at (877) 902-1000.
A customer had a boiler and AC service contract with GEM and initially had no issues with them. However, their experience changed recently. The customer mentioned that they had no problems with the technicians and customer service representatives they dealt with. However, the customer gave a rating of 2 out of 5 stars. They did not provide specific details about the problems they encountered. The review was posted on April 5, 2022.
Another customer had a persistent issue with their sink water back flowing into their dishwasher. They had previously called another company three times to solve the problem but without success. They decided to call GEM Plumbing and Heating for help. Unfortunately, the problem still existed after GEM’s service. This customer gave a rating of 1 out of 5 stars. The review was posted on April 28, 2023.
On the other hand, a different customer expressed their satisfaction with GEM Plumbing and Heating. They mentioned that when they saw all the negative reviews, they believed that some people were unwilling to pay for the services provided. This customer gave a rating of 5 out of 5 stars. The review was posted on February 24, 2023.
