Island Comfort
4.0 / 5 stars, out of 21 reviews
4337 Rice St
Lihue, HI 96766
Phone: (808) 215-9087
Review Summary
Island Comfort is a highly regarded HVAC company located in Lihue, HI. With a rating of 4.0 and 21 reviews, they have established themselves as a reliable and trusted service provider in the heating and air conditioning industry. Their commitment to customer satisfaction is evident through the positive feedback they have received from their clients.
One reviewer, who has been in the construction industry for over 40 years, expressed their satisfaction with Island Comfort Air. They were impressed with the professionalism and expertise displayed by the team. From the very first conversation with Rocky, the reviewer knew they were in good hands. This positive experience speaks volumes about the quality of service provided by Island Comfort.
Another satisfied customer highlighted the excellent service they received during a recent service and cleaning visit. The technicians, Kaiwi and David, did a great job and approached their work with a smile and a laugh. This positive interaction not only demonstrates the skill of the technicians but also the friendly and personable nature of the Island Comfort team.
Island Comfort’s dedication to customer satisfaction is further exemplified by another reviewer who expressed their admiration for the company. They were amazed by the responsiveness, professionalism, and overall experience they had with every person they dealt with. This reviewer even stated that if they could give Island Comfort more stars, they would. Such high praise is a testament to the exceptional service provided by Island Comfort.
In conclusion, Island Comfort is a reputable HVAC company that consistently delivers excellent service to their customers. With their knowledgeable and friendly team, they have earned the trust and appreciation of their clients. Whether it’s a service and cleaning visit or any other HVAC needs, Island Comfort is the go-to company in Lihue, HI.
Learn More About Island Comfort Here
Rutan Refrigeration
3.5 / 5 stars, out of 19 reviews
3148 Oihana St
Ste 14
Lihue, HI 96766
Phone: (808) 332-7012
Review Summary
Rutan Refrigeration is a heating and air conditioning (HVAC) company located at 3148 Oihana St, Ste 14, Lihue, HI 96766. With a rating of 3.5 stars and 19 reviews, they offer their services to customers in the area.
One customer had a negative experience with their customer service, stating that there was a lack of respect for their time. Despite scheduling for service, there were no calls or shows from the company. Even after rescheduling, there was still no communication. This customer was left disappointed and frustrated with the experience.
On the other hand, another customer had a great experience with the company. They called on a Monday and scheduled an appointment. The technician promptly arrived and evaluated the problem. They ordered the necessary part and the customer received a call on Tuesday to schedule the installation. This customer was satisfied with the service provided by Rutan Refrigeration.
Unfortunately, another customer had a negative experience with the company. They stated that Rutan Refrigeration is a terrible company and that they have had multiple bad experiences with them over the years. They described the company as unreliable and expressed disappointment in their declining service quality.
Overall, Rutan Refrigeration has received mixed reviews from customers. While some have had positive experiences with their services, others have had negative experiences with their customer service and reliability. It is important for potential customers to consider these reviews when making a decision on whether to use their services.
Learn More About Rutan Refrigeration Here
Ohana Air Conditioning
3.0 / 5 stars, out of 2 reviews
Lihue, HI 96766
Phone: (808) 631-1405
Review Summary
Ohana Air Conditioning is a heating and air conditioning company located in Lihue, HI 96766. They have received a 3.0 rating based on 2 reviews.
The first review, which gave a rating of 1, expressed disappointment with the service provided by Ohana Air Conditioning. The reviewer mentioned that they had hired the company to deep clean their units and fix leaks, but the leaks continued in some units. They also mentioned that the company “ghosted” them, suggesting that they were unresponsive or unhelpful in addressing the issue.
The second review, which gave a rating of 5, praised Ohana Air Conditioning as the best AC service available on Kauai. The reviewer mentioned that they had worked with three AC companies on the island, but Ohana Air Conditioning stood out as providing the best service they had ever received.
Overall, the reviews for Ohana Air Conditioning are mixed. While one reviewer expressed disappointment with the service and the company’s handling of the issue, another reviewer had a very positive experience and considered Ohana Air Conditioning to be the top AC service on Kauai.
Learn More About Ohana Air Conditioning Here
Steve’s Plumbing & A/C Service
2.0 / 5 stars, out of 5 reviews
4247 Kapaia Rd
Unit E
Lihue, HI 96766
Phone: (808) 746-7836
Review Summary
Steve’s Plumbing & A/C Service has received mixed reviews from customers. With a rating of 2.0, it is clear that their services have not met the expectations of all clients. The company specializes in Plumbing, Heating & Air Conditioning/HVAC, and Water Heater Installation/Repair.
One satisfied customer shares their positive experience with Steve’s Plumbing & A/C Service. They appreciated the fact that a live person answered the phone when they called. This level of personalized customer service is highly valued, and it reflects positively on the company.
However, another customer had a negative experience with the company. They had to wait for nearly two weeks for a plumber to come and repair a leaking hot water pipe for their outdoor shower. This delay in service can be frustrating for customers who are in need of immediate assistance.
Another dissatisfied customer strongly advises against hiring Steve’s Plumbing & A/C Service. They claim that the company ruined their lives and spent over $10,000 without completing the job correctly. They also mention that the company frequently hires new employees, which may indicate a lack of consistency and expertise within the team.
Overall, based on the limited number of reviews, it seems that Steve’s Plumbing & A/C Service has a mixed track record. It is important for potential customers to carefully consider these reviews and weigh the positive and negative experiences before making a decision.
Learn More About Steve’s Plumbing & A/C Service Here
Sears Appliance Repair
2.5 / 5 stars, out of 5 reviews
4303 Nawiliwili Rd
Ste 100
Lihue, HI 96766
Phone: (808) 465-3590
Review Summary
Sears Appliance Repair has received mixed reviews from customers. With a rating of 2.5 stars, it’s clear that there have been both positive and negative experiences with this service.
One customer expressed their frustration with the service, stating that it was the worst service experience they have ever had. They mentioned that the company cancelled several appointments without explanation over the course of several months. This lack of communication and reliability left a negative impression on this customer.
On the other hand, another customer had a positive experience with Sears Appliance Repair. They praised Alan, the technician who diagnosed and repaired their washer. They described him as punctual, courteous, and efficient. This customer highly recommended the service based on their positive experience.
However, another customer had a negative experience with the company. They had an issue with their oven and made an appointment for a technician to come and assess the problem. However, when the technician arrived, they realized that they needed to order a part for the repair. The customer expressed frustration that this information was not communicated beforehand, and they were left waiting longer for the repair to be completed.
Overall, it seems that Sears Appliance Repair has a mixed track record. While some customers have had positive experiences with their technicians, others have been frustrated by cancelled appointments and a lack of communication. It may be worth considering these factors when deciding whether to use this service.
Learn More About Sears Appliance Repair Here
STI Solar
2.0 / 5 stars, out of 8 reviews
3083 Akahi St Loft
Lihue, HI 96766
Phone: (808) 664-1052
Review Summary
STI Solar, located at 3083 Akahi St Loft in Lihue, HI 96766, offers solar installation, roofing, and heating & air conditioning/HVAC services. With a rating of 2.0 and a total of 8 reviews, the company has received mixed feedback from customers.
One customer expressed dissatisfaction with their experience, stating that they purchased an expensive solar A/C unit with solar panels, but the A/C stopped working within the first few weeks. According to the customer, an STI technician acknowledged that there was a problem with the equipment. This negative review highlights a significant issue with the product’s reliability, leading to a low rating of 1.
On the other hand, a different customer in Hawaii Kai had a positive experience with STI Solar. They mentioned that even when the grid went down for half a day, their solar panels installed by STI Solar continued to provide uninterrupted power. This customer gave a high rating of 5, indicating satisfaction with the reliability and performance of the solar panels.
Another review, posted in 2019, expressed frustration with the installation process. The customer claimed that it took STI Solar over 8 months to get the installation “close” to right. They also mentioned that the company chose the lowest bidder for the installation, resulting in a lack of expertise and understanding of the equipment. This negative experience led to a rating of 1.
Based on the available reviews, it appears that STI Solar’s performance and customer satisfaction can vary. The negative experiences highlight issues with product reliability and the installation process, while the positive review emphasizes the durability and effectiveness of the solar panels during a power outage. Potential customers should consider these factors when deciding whether to engage with STI Solar for their solar installation, roofing, or HVAC needs.
Learn More About STI Solar Here
Island Wide HVAC
5.0 / 5 stars, out of 9 reviews
1825 Haleukana St
Lihue, HI 96766
Phone: (808) 246-6690
Review Summary
Island Wide HVAC is a reputable heating and air conditioning company located at 1825 Haleukana St, Lihue, HI 96766. With a perfect rating of 5.0 stars and a total of 9 reviews, it’s clear that customers have been consistently satisfied with their services. Specializing in heating and air conditioning, Island Wide HVAC has proven to be reliable and efficient in their work.
Customers have praised Island Wide HVAC for their prompt responses and impressive work. One reviewer mentioned that they have been using this company for their air conditioning needs for a number of years and have always been impressed with the quality of their work and their quick response times. This highlights the company’s commitment to customer satisfaction and their ability to address any issues promptly.
Another reviewer expressed their satisfaction with Island Wide HVAC when they chose them to install 2 systems. They were happy with the company’s ability to deliver on their promises, completing the installation on time and in an efficient and neat manner. The reviewer also mentioned that the systems work very well, further emphasizing the company’s expertise in their field.
Customers also appreciated the professionalism of Island Wide HVAC. One reviewer mentioned that the company was a pleasure to work with, highlighting their professionalism and knowledge of what needed to be done. The reviewer also commended the company for being accommodating and working around their schedule, which demonstrates Island Wide HVAC’s commitment to providing excellent customer service.
Overall, Island Wide HVAC has proven to be a reliable and professional heating and air conditioning company. With their impressive track record and positive customer reviews, it’s clear that they are a trustworthy choice for all HVAC needs in the Lihue area. Customers can expect prompt and efficient service from a team that knows exactly what needs to be done. Island Wide HVAC is definitely a top choice for anyone in need of heating and air conditioning services.
Learn More About Island Wide HVAC Here
Cosco Air Conditioning
4.5 / 5 stars, out of 2 reviews
1885 Haleukana St
Lihue, HI 96766
Phone: (808) 632-2153
Review Summary
The Cosco Air Conditioning company in Lihue, HI is a highly recommended option for all your heating and air conditioning needs. With a solid rating of 4.5 stars and a review count of 2, it’s clear that customers have had positive experiences with this business.
Located at 1885 Haleukana St, Cosco Air Conditioning offers easy access to a full stock of HVAC supplies, making it convenient for both the DIY enthusiast and the seasoned professional. Customers appreciate the wide range of products available, ensuring that they can find exactly what they need for their projects.
One of the standout features of Cosco Air Conditioning is their commitment to excellent customer service. Reviewers have praised the friendly and knowledgeable staff who are always ready to assist and provide helpful advice. Whether you’re a first-time customer or a regular, you can expect to be treated with respect and receive top-notch service.
In addition to their extensive inventory and exceptional customer service, Cosco Air Conditioning also offers free delivery, making it even more convenient for customers. This service demonstrates their dedication to ensuring that customers have a seamless experience from start to finish.
In a recent review, a customer mentioned that they needed specific parts for a Midea portable AC unit and called the Lihue office. They were impressed with how the woman and another associate took the time to explain and help them find the right vent hose and drain tubes they needed. This level of personalized attention and assistance is a testament to the commitment of Cosco Air Conditioning to meet the unique needs of each customer.
Overall, Cosco Air Conditioning is an excellent choice for anyone in need of HVAC supplies. Their wide selection, friendly staff, and commitment to customer satisfaction make them a standout in the industry. Whether you’re a DIY enthusiast or a professional, you can trust Cosco Air Conditioning to provide you with the products and support you need for your heating and air conditioning projects.
