Osterman Propane

image of business Osterman Propane

2.5 / 5 stars, out of 7 reviews

480 Pleasant St
Ste 10
Lee, MA 01238

Phone: (800) 790-3402

Review Summary

Osterman Propane has received mixed reviews from customers. With a rating of 2.5 stars and a review count of 7, it seems that the overall experience with this company has been average at best.

One reviewer mentioned that they never had any issues with Osterman Propane while they were a customer. They used propane seasonally in their camp, primarily for cooking. However, since they sold the campsite in 2020, it appears that their experience with the company may have changed. Unfortunately, the reviewer did not elaborate on the specific issues they encountered.

Another dissatisfied customer strongly advises against using Osterman Propane. They had explicitly requested the company not to fill their propane tank while they saved up money to pay for a fill. The customer claims that Osterman Propane agreed to their request, but ended up filling the tank anyway. This lack of communication and disregard for the customer’s explicit instructions left a negative impression.

On a more positive note, one customer had a good experience with Osterman Propane. They had signed up for a service where the company keeps their propane tank topped off based on historical usage. However, the customer forgot to inform Osterman Propane that they had moved to the area full-time. Despite this oversight, the company still provided timely service and ensured their propane supply was maintained.

It seems that Osterman Propane has had its ups and downs when it comes to customer satisfaction. While some customers have had positive experiences, others have faced issues with communication and adherence to customer requests. It may be worth considering other options in the HVAC industry if reliability and customer service are top priorities.

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LePrevost Plumbing Heating & Cooling

image of business LePrevost Plumbing Heating & Cooling

3.5 / 5 stars, out of 17 reviews

18 Run Way
Lee, MA 01238

Phone: (413) 243-1777

Review Summary

LePrevost Plumbing Heating & Cooling is a reputable company that specializes in plumbing, water heater installation/repair, and heating & air conditioning/HVAC services. With a rating of 3.5 stars and a review count of 17, they have established themselves as a reliable and trusted service provider in Lee, MA.

One customer shared their experience with LePrevost Plumbing Heating & Cooling, mentioning that they initially received a quote of $1200 to repair their pipes. However, they were pleasantly surprised when the final cost came out to be lower than expected. Although they gave a rating of 3 stars, it seems that their overall experience was satisfactory.

Another customer expressed their satisfaction with the professionalism and pricing of LePrevost Plumbing Heating & Cooling. They needed a gas line run for a fireplace insert and were pleased with the quality of service provided. They gave a rating of 5 stars, indicating their high level of satisfaction.

This company has proven to be reliable in emergency situations as well. One customer mentioned that they had contacted LePrevost Plumbing Heating & Cooling twice for emergency or almost emergency situations. They had a boiler malfunction when they first moved to the area in October 2019, and the company promptly resolved the issue. This customer also gave a 5-star rating, highlighting their satisfaction with the company’s service.

Based on the reviews, it is evident that LePrevost Plumbing Heating & Cooling is a dependable service provider that goes above and beyond to meet their customers’ needs. Whether it’s a routine plumbing repair or an urgent HVAC issue, they have proven to deliver professional and efficient service. If you’re in need of plumbing, water heater installation/repair, or heating & air conditioning/HVAC services in Lee, MA, LePrevost Plumbing Heating & Cooling is a reliable choice.

Learn More About LePrevost Plumbing Heating & Cooling Here