Henderson Heating & Cooling
3.5 / 5 stars, out of 7 reviews
609 W Elm St
Lebanon, MO 65536
Phone: (417) 532-2779
Review Summary
Henderson Heating & Cooling, located at 609 W Elm St, Lebanon, MO 65536, specializes in Heating & Air Conditioning/HVAC services. With a rating of 3.5 stars out of 5 and a total of 7 reviews, it’s clear that they have both satisfied and dissatisfied customers.
One customer had a negative experience with Henderson Heating & Cooling. They had made an appointment with the company three weeks in advance, expecting them to arrive at 8:00am. Unfortunately, the technicians were over half an hour late, prompting the customer to call and confirm the appointment. This delay and lack of punctuality resulted in a 1-star rating for the company.
Another dissatisfied customer expressed their frustration in a brief review, stating that the service provided by Henderson Heating & Cooling was subpar and the staff members were rude. They did not have the time or desire to elaborate on their negative experience, but they made it clear that they would not recommend the company to others.
A third customer reached out to Henderson Heating & Cooling after being directed to them by the Trane warranty department. However, as soon as the warranty was mentioned, the customer felt that the company’s attitude changed. This interaction left a negative impression on the customer, resulting in another 1-star rating.
While these negative reviews highlight some areas for improvement, it’s important to note that there are also positive experiences that customers have had with Henderson Heating & Cooling. Unfortunately, these positive reviews were not included in the data provided.
Based on the limited information available, it seems that Henderson Heating & Cooling may need to work on their punctuality, customer service, and handling of warranty-related inquiries. Taking these factors into consideration, potential customers should weigh the pros and cons before deciding whether to hire their services.
Learn More About Henderson Heating & Cooling Here
FTS Heating & Cooling
3.0 / 5 stars, out of 2 reviews
22472 Highway Mm
Lebanon, MO 65536
Phone: (417) 588-3252
Review Summary
FTS Heating & Cooling is a heating and air conditioning company located in Lebanon, MO. With a rating of 3.0 stars and a review count of 2, they offer their services in the field of HVAC (Heating & Air Conditioning/HVAC).
One reviewer had a negative experience with FTS Heating & Cooling. They mentioned that the company arrived over two hours early for a scheduled appointment when they were not at home due to work commitments. The reviewer also claimed that they were overcharged by $75 – $100 according to multiple accounts. This incident left a negative impression on the reviewer, leading them to not recommend FTS Heating & Cooling.
On the other hand, another reviewer expressed disappointment with Yelp’s moderation of reviews. They felt that Yelp favors repeat reviewers, which results in marginalizing reviews from others. However, they gave FTS Heating & Cooling a 5-star rating, suggesting that their personal experience with the company was positive.
While FTS Heating & Cooling has received mixed reviews, it is important to consider that every customer’s experience may vary. It is advisable to reach out to them directly for any inquiries or to discuss specific requirements.
Learn More About FTS Heating & Cooling Here
Quality Heating & Air
3.0 / 5 stars, out of 2 reviews
22124 Highway 32
Lebanon, MO 65536
Phone: (417) 532-6239
Review Summary
Quality Heating & Air is a Heating & Air Conditioning/HVAC company located at 22124 Highway 32, Lebanon, MO 65536. They have a rating of 3.0 and two customer reviews.
The first review, posted on April 3, 2023, praises the company for their excellent service. The customer recently moved their mobile home from Lawrence, KS to Lebanon, MO and needed their furnace converted from gas to liquid propane, as well as their AC hooked up. The customer gives Quality Heating & Air a rating of 5 stars for their efficient and successful work.
However, the second review, posted on October 30, 2020, paints a different picture. The customer had an appointment with the company to replace a bad thermostat, but on the morning of the appointment, Quality Heating & Air called to cancel and provided a vague excuse. The customer expresses their disappointment and frustration, giving the company a rating of 1 star.
Based on the available reviews, it seems that Quality Heating & Air provides excellent service in some cases, but may also have issues with communication and keeping appointments. Potential customers should consider these factors when deciding to hire their services.
