FireFox Energy Concepts
2.5 / 5 stars, out of 10 reviews
191 State Rte 15
Ste 105
Lafayette, NJ 07848
Phone: (973) 300-9441
Review Summary
FireFox Energy Concepts is a company that specializes in fireplace services, chimney sweeps, and heating & air conditioning/HVAC. With a rating of 2.5 stars and a total of 10 reviews, they have a mixed reputation among customers.
One satisfied customer met with Warren and the staff at FireFox Energy Concepts to discuss installing a pellet stove in their home. They were impressed with the helpfulness of the team and the detailed information provided. This positive experience resulted in a 5-star rating.
However, another customer had a completely different experience. They strongly advised against choosing FireFox Energy Concepts for a new gas fireplace. According to this reviewer, the fireplace was installed incorrectly and ended up being damaged. The company attempted to fix the issue by bending the fireplace and the flu, which only made matters worse. This negative experience led to a 1-star rating.
Another customer, who was familiar with FireFox Energy Concepts due to their name recognition in the area, needed their chimney cleaned. However, they were disappointed with the service and the price. The customer felt that the company overcharged them close to $300 for the cleaning. Additionally, they were not satisfied with the performance of the two technicians. As a result, they gave a 2-star rating.
Based on the reviews, it seems that FireFox Energy Concepts has had both positive and negative experiences with their customers. It is important for potential clients to carefully consider these reviews and decide if this company meets their needs and expectations.
