SMO Energy
2.0 / 5 stars, out of 24 reviews
109 N Maple Ave
La Plata, MD 20646
Phone: (888) 222-3720
Review Summary
SMO Energy has received mixed reviews from customers. With a rating of 2.0, it’s clear that their service has room for improvement. However, it’s important to note that the company offers a range of services including propane, heating & air conditioning/HVAC, and water heater installation/repair.
One satisfied customer, Kyree, had a positive experience with SMO Energy. He mentioned that the technicians, Marcel and Kyree, were friendly, professional, and thorough during their visit to check his furnace and water heater. It’s always encouraging to hear about friendly and competent staff members.
Another customer, James, also had a great experience with SMO Energy. He praised the exceptional level of service and professionalism from James Hall and James Mason. They went above and beyond to resolve his issue, leaving him pleased with their efforts. This kind of dedication is definitely a plus.
However, there was one unhappy customer who had a negative experience with the company. They expressed disappointment with the service and mentioned being a victim of scams. It’s unfortunate to hear about such experiences, and it’s important for the company to address these concerns and ensure customer satisfaction.
Based on the mixed reviews, it seems that SMO Energy has some areas for improvement in terms of customer service and addressing any issues that may arise. It’s always important for companies to take feedback into consideration and strive for continuous improvement.
Learn More About SMO Energy Here
B & E Heating and Air
4.5 / 5 stars, out of 15 reviews
Laplata, MD 20646
Phone: (301) 861-6237
Review Summary
B & E Heating and Air is a trusted HVAC company located in Laplata, MD 20646. With a rating of 4.5 stars and 15 reviews, they have built a strong reputation for their exceptional service and customer satisfaction.
Customers have praised B & E Heating and Air for their fantastic and responsive service. The owners are commended for their immediate response to service requests, ensuring that customers’ needs are addressed promptly. One reviewer expressed their gratitude for the team’s quick arrival, with the technicians resolving the issue within 30 minutes.
Eric, one of the technicians from B & E Heating and Air, has been highly praised for his professionalism and expertise. During an appointment, he efficiently replaced an old thermostat with a Nest smart thermostat. Despite the complexity of the wiring, Eric was able to figure it out in no time. The customer was impressed with his skill and efficiency.
Another satisfied customer had the pleasure of working with Eric and Becky from B & E Heating and Air. The pair demonstrated professionalism, knowledge, and a friendly demeanor while working on their heating system. This positive experience left the customer highly satisfied.
B & E Heating and Air is a company that values its customers and strives to provide top-notch service. Their expertise and dedication to customer satisfaction make them a reliable choice for all heating and air conditioning needs in Laplata, MD 20646.
