Douglas Heating & Air Conditioning
3.0 / 5 stars, out of 2 reviews
709 W Beech St
La Follette, TN 37766
Phone: (423) 562-9105
Review Summary
Douglas Heating & Air Conditioning is a local HVAC company located at 709 W Beech St in La Follette, TN. With a rating of 3.0 stars and 2 reviews, they specialize in Heating & Air Conditioning/HVAC services.
One reviewer had a negative experience with the company. They mentioned that Douglas Heating & Air Conditioning came out to give an estimate but never returned to do the work. The reviewer found this to be unreliable and was disappointed with the service.
However, another reviewer had a positive experience with Mike from Douglas Heating & Air. Mike promptly arrived at the scheduled time, efficiently diagnosed and fixed their condensate drain problem. The reviewer was satisfied with the service provided by Mike.
While one negative review might raise concerns about reliability, it’s important to note that positive experiences like the one mentioned above can provide reassurance. It’s always a good idea to reach out to the company directly to discuss any concerns or questions before making a decision.
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Brotherton’s Heating & Air Conditioning
1.0 / 5 stars, out of 2 reviews
305 E Beech St
Ste 3
La Follette, TN 37766
Phone: (423) 566-7965
Review Summary
The reviewers had a disappointing experience with Brotherton’s Heating & Air Conditioning. One reviewer mentioned that after the technicians left the job, their thermostat was not functioning correctly. Despite setting it to 73 degrees, the temperature in their home was only reaching 68 degrees. Additionally, the reviewer commented that the technicians spoke to them disrespectfully.
The second reviewer shared their experience from five years ago, where they had previously received excellent and polite service from the company. However, when they called for service again, Brotherton’s Heating & Air Conditioning postponed their visit, which left the reviewer feeling let down.
Based on these reviews, it seems that Brotherton’s Heating & Air Conditioning did not meet the reviewers’ expectations in terms of customer service and fulfillment of their promises. It is important for service providers to uphold their commitments and treat customers with respect. These negative experiences may discourage potential customers from choosing this company for their heating and air conditioning needs.
Learn More About Brotherton’s Heating & Air Conditioning Here
