GenAir Services
5.0 / 5 stars, out of 2 reviews
412 1st St
La Fayette, GA 30728
Phone: (423) 468-0507
Review Summary
GenAir Services is a highly reputable heating and air conditioning company located in La Fayette, GA. With a perfect rating of 5.0 stars, it is clear that they provide exceptional service to their customers. Specializing in HVAC services, GenAir Services is known for their expertise in the industry.
One satisfied customer shares their positive experience with GenAir Services. They mention that Marty and some of the guys at GenAir are friends of their sons and they called them when their HVAC system stopped working. The customer was impressed with the quick response and professional service provided by GenAir Services. They were able to install a new unit and resolve the issue promptly, earning them a well-deserved 5-star rating.
Another customer had the pleasure of working with Jeff, the General Manager of GenAir Services. Jeff went above and beyond to explain everything in detail and answer all of their questions. They were particularly impressed with Jeff’s knowledge and expertise in diagnosing and explaining why their system was not functioning properly. This level of customer service and professionalism resulted in another 5-star rating for GenAir Services.
GenAir Services is conveniently located at 412 1st St, La Fayette, GA 30728. They can be reached at (423) 468-0507. If you are in need of HVAC services, GenAir Services is the company to call. With their exceptional service and expertise, you can trust them to take care of all your heating and air conditioning needs.
Learn More About GenAir Services Here
Neal’s Heating & Air Conditioning
2.5 / 5 stars, out of 3 reviews
814 N Main St
LaFayette, GA 30728
Phone: (706) 764-7185
Review Summary
Neal’s Heating & Air Conditioning is a company that specializes in Heating & Air Conditioning/HVAC, Water Heater Installation/Repair, and Air Duct Cleaning. With a rating of 2.5 stars and a total of 3 reviews, it is clear that their services have received mixed feedback from customers.
One reviewer expressed frustration with the company’s customer service, stating that they do not return calls promptly and that it takes multiple attempts to get a response. This lack of communication can be a major inconvenience for customers who are in need of immediate assistance.
On the other hand, another reviewer had a positive experience with Neal’s Heating & Air Conditioning. They appreciated the company’s willingness to accommodate their schedule and were impressed with the promptness of their service. The reviewer specifically mentioned that the technicians arrived earlier than expected, which is always a pleasant surprise.
Unfortunately, there was a customer who had a negative experience with the company. They hired Neal’s Heating & Air Conditioning to fix their furnace, but after the technicians worked on it and took payment, the furnace still did not work. When the customer reached out to the company for assistance, they were allegedly unresponsive. This lack of accountability and failure to resolve the issue is highly disappointing.
Overall, it seems that Neal’s Heating & Air Conditioning has had some success in providing satisfactory service to certain customers, while others have had less than desirable experiences. It is important for potential customers to consider these mixed reviews and weigh the pros and cons before making a decision.
