Davis & Davis Air Conditioning & Heating
3.5 / 5 stars, out of 56 reviews
10530 Detrick Ave
Kensington, MD 20895
Phone: (301) 942-7210
Review Summary
Davis & Davis Air Conditioning & Heating is a reputable HVAC company located in Kensington, MD. With a solid rating of 3.5 stars and a total of 56 reviews, they have proven themselves to be a reliable choice for heating and air conditioning services.
One satisfied customer shared their positive experience with the company. They were in need of a replacement for their nearly 20-year old central air system before it completely failed during a hot spell. Davis & Davis provided them with the best proposal out of three options. The customer was impressed with the professionalism and efficiency of the team, ultimately giving them a 5-star rating.
On the other hand, a dissatisfied customer expressed their disappointment with a previous purchase from Davis & Davis. They claimed that they were sold an AC system in 2017 that was already outdated and would become obsolete by 2023. The customer believed that the company should have been aware of this and provided a longer-lasting solution. This negative experience resulted in a 1-star rating.
However, another customer had a completely different experience with Davis & Davis. They encountered an urgent issue on Christmas Eve when their heat suddenly stopped working, and the temperature outside was dropping rapidly. Despite the time and holiday, the customer called Davis & Davis and received prompt assistance. Within an hour, Abner from the company arrived at their location and quickly resolved the problem. This exceptional level of service earned Davis & Davis a well-deserved 5-star rating.
Overall, Davis & Davis Air Conditioning & Heating has a mix of positive and negative reviews. While some customers have praised their professionalism and efficiency, others have expressed concerns about the longevity of their products. It’s essential for potential customers to consider these varying experiences when making a decision.
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