Graber Heating & Air
5.0 / 5 stars, out of 2 reviews
1302 Angle Rd SW
Kalona, IA 52247
Phone: (319) 683-2448
Review Summary
Graber Heating & Air is a highly regarded HVAC company based in Kalona, IA. With a perfect rating of 5.0 stars and two glowing reviews, it’s clear that customers have had exceptional experiences with this business.
One reviewer shared their recent repair experience, which they described as “wonderful.” They woke up to a non-functioning furnace on a Saturday morning, which is definitely not an ideal situation in the cold Iowa weather. However, Graber Heating & Air came to the rescue and provided top-notch repair service. The reviewer was undoubtedly impressed with the promptness and effectiveness of the company’s response, resulting in a well-functioning furnace once again.
Another satisfied customer highlighted Graber Heating & Air’s amazing and prompt service. On Christmas night, their heater unexpectedly stopped working. With some hesitation, they reached out to Graber Heating & Air, not expecting immediate assistance. However, to their delight, the company promptly attended to their issue, dispelling any doubts they may have had. The reviewer was grateful for the exceptional service provided during a time when most businesses would be closed.
Based on these reviews, it’s evident that Graber Heating & Air is a reliable and efficient HVAC company. Their dedication to providing exceptional service, even during holidays and weekends, is commendable. Customers can trust Graber Heating & Air to swiftly address their HVAC needs and deliver outstanding results.
Learn More About Graber Heating & Air Here
Kuenster Heating & Air
1.0 / 5 stars, out of 1 reviews
2021 140th St
Kalona, IA 52247
Phone: (319) 656-4351
Review Summary
Based on the review data for Kuenster Heating & Air, it seems that the customer had a negative experience. The review mentions that the customer called the company to have a leaky toilet replaced. However, when Kuenster Heating & Air arrived at the customer’s location, instead of inspecting the toilet, they immediately recommended buying a new one.
This lack of proper inspection and the immediate suggestion to buy a new toilet instead of attempting to fix the issue may have left the customer dissatisfied. It is important for service providers to thoroughly assess the problem before making recommendations, especially when it comes to replacing expensive fixtures like toilets.
The reviewer gave Kuenster Heating & Air a rating of 1 out of 5 stars, indicating their disappointment with the service provided. It is crucial for service businesses to prioritize customer satisfaction by ensuring thorough inspections, accurate recommendations, and transparent communication.
