Kalkaska Plumbing & Heating
1.0 / 5 stars, out of 1 reviews
315 S Maple St
Kalkaska, MI 49646
Phone: (231) 258-3588
Review Summary
Kalkaska Plumbing & Heating is a company that specializes in plumbing and heating & air conditioning services. However, based on the review provided, it seems that their customer service leaves much to be desired.
The reviewer mentioned that they were unable to rate the actual service provided by Kalkaska Plumbing & Heating because the company did not return their phone calls to schedule an appointment. This lack of responsiveness is concerning and highly unprofessional.
According to the reviewer, they had someone from the company come out for an estimate, but after that initial contact, the communication broke down. It is disappointing to see a company not follow through on their commitments and fail to provide the necessary customer support.
Customer service is a vital aspect of any business, especially in the service industry. When customers reach out to a company for assistance, they expect prompt and reliable communication. Unfortunately, in this case, Kalkaska Plumbing & Heating fell short in this regard.
Not returning phone calls to schedule an appointment reflects poorly on the company’s professionalism and reliability. It can leave customers feeling frustrated, ignored, and without a resolution to their plumbing or heating issues.
Based on this review, it is difficult to recommend Kalkaska Plumbing & Heating. A company’s reputation is built on their ability to provide quality service and excellent customer support. In this instance, their failure to respond to the reviewer’s inquiries raises concerns about their overall reliability and commitment to customer satisfaction.
