Nicholas Heating & Cooling
2.5 / 5 stars, out of 3 reviews
133 Steele Rd
Johnstown, NY 12095
Phone: (518) 762-4757
Review Summary
Nicholas Heating & Cooling is a heating and air conditioning company located at 133 Steele Rd, Johnstown, NY 12095. They specialize in HVAC services and have a rating of 2.5 stars based on 3 reviews.
One reviewer had a negative experience with Nicholas Heating & Cooling. They mentioned that the company installed a new furnace in their house in February of 2013 when their old one died. The installation went fine and the price was reasonable. However, the reviewer expressed dissatisfaction with the company’s customer service. They claimed that Nicholas Heating & Cooling ignored their concerns and issues with the furnace after the installation. Despite the initial positive aspects of the service, this reviewer gave the company a rating of 2 stars.
On the other hand, another reviewer had a positive experience with Nicholas Heating & Cooling. They had a problem with their furnace emitting a terrible smell at 9pm and didn’t know who to call for help as they were new to the area. They decided to reach out to Nicholas Heating & Cooling and were pleased with the service they received. The reviewer appreciated the quick response and effective resolution of their furnace issue. They gave the company a rating of 5 stars.
However, there was another negative review among the three. A customer stated that two years ago, Nicholas Heating & Cooling informed them that their boiler was outdated and parts were no longer available. The customer later found out that this information was untrue. They had already given a deposit for a new boiler based on the false information provided by the company. This reviewer expressed disappointment and frustration with Nicholas Heating & Cooling and gave them a rating of 1 star.
In conclusion, Nicholas Heating & Cooling has received mixed reviews from customers. While some customers have had positive experiences with their services, others have encountered issues with customer service and misinformation. It is important for potential customers to consider these reviews and make an informed decision when choosing a heating and air conditioning company.
Learn More About Nicholas Heating & Cooling Here
Allen’s Family Heating & Cooling
3.5 / 5 stars, out of 3 reviews
164 Harrison St
Johnstown, NY 12095
Phone: (518) 380-2485
Review Summary
Allen’s Family Heating & Cooling is a heating and air conditioning company located at 164 Harrison St in Johnstown, NY 12095. With a rating of 3.5 stars and 3 reviews, they specialize in HVAC services.
Their customers have had mixed experiences with Allen’s Family Heating & Cooling. One customer had a positive experience, stating that the installation of a new efficient heating and water heating system was done timely and professionally. They expressed their satisfaction with the service.
On the other hand, another customer had a negative experience with the company. They had made an appointment for an estimate on a new furnace, but the appointment was not kept. This customer had used Allen’s Family Heating & Cooling before, but this time they were disappointed with the lack of professionalism and punctuality.
However, another customer had a positive experience with Allen’s Family Heating & Cooling. They had a new furnace installed and praised the team for being friendly, neat, and knowledgeable. They highly recommended the company.
Overall, Allen’s Family Heating & Cooling has received both positive and negative feedback from their customers. While some customers have been satisfied with their services, others have been disappointed. It is important to consider these reviews when making a decision about using their services.
Learn More About Allen’s Family Heating & Cooling Here
Shepard Oil
2.0 / 5 stars, out of 1 reviews
Johnstown, NY 12095
Phone: (518) 762-7812
Review Summary
Shepard Oil, located in Johnstown, NY, specializes in Water Heater Installation/Repair and Heating & Air Conditioning/HVAC services. With a rating of 2.0 and only one review, it seems that their service may be lacking.
The reviewer mentioned that they have been a customer of Shepard Oil for several years but were disappointed with their recent experience. They were out of oil and tried to contact Shepard Oil three times before receiving a call back. This lack of response is concerning and reflects poorly on the company’s customer service.
Furthermore, the reviewer mentioned that Shepard Oil only accepts cash for payment and would not accept a check. They were required to pay $700.00 in cash, which is a significant amount of money. This payment policy may inconvenience some customers who prefer to pay with other methods.
Overall, based on this review, Shepard Oil’s customer service and payment policies seem to be areas that need improvement. It is important for a company to be responsive to customer inquiries and to offer convenient payment options. Potential customers may want to consider these factors before choosing Shepard Oil for their water heater or HVAC needs.
