Kohles & Bach Heating & Cooling
2.0 / 5 stars, out of 17 reviews
5185 NW Beaver Dr
Johnston, IA 50131
Phone: (515) 278-2900
Review Summary
Kohles & Bach Heating & Cooling has received mixed reviews from customers. With a rating of 2.0, it is clear that not all customers have had a positive experience with this company.
One customer had issues with their AC and was pleased with the knowledgeable and professional technician who was sent to resolve the problem. They also appreciated the quick response time, with the technician arriving on the same day. This positive review demonstrates that the company has capable employees who can effectively address customer concerns.
However, another customer had a negative experience with Kohles & Bach Heating & Cooling. They had a faulty water heater installed by the company and are currently in the process of getting their money back. This customer warns others to stay away from the company, indicating that there may be issues with the quality of the products and services provided.
Another negative review focuses on the customer service provided by the company. The reviewer found the woman who answered the phone to be rude, condescending, and unhelpful. This negative interaction with the company’s representative reflects poorly on the overall customer experience and may deter potential customers from seeking their services.
In conclusion, Kohles & Bach Heating & Cooling has a mixed reputation among customers. While some have had positive experiences with knowledgeable technicians and quick response times, others have encountered issues with faulty installations and unhelpful customer service. Potential customers should consider these reviews when deciding whether to engage with this company.
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Air Support Heating & Cooling
5.0 / 5 stars, out of 2 reviews
5249 Merle Hay Rd
Johnston, IA 50131
Phone: (515) 777-0013
Review Summary
Air Support Heating & Cooling is a highly-rated HVAC and water heater installation/repair company located at 5249 Merle Hay Rd, Johnston, IA 50131. With a perfect rating of 5.0 stars, they have received two glowing reviews from satisfied customers.
One customer had a particularly challenging experience when their heating unit stopped working on the coldest day with a wind chill of -30. They woke up to a burnt rubber smell and immediately reached out to Air Support Heating & Cooling. The customer called Andrew, the owner, around 7 am, and to their surprise, he responded promptly. Despite the harsh weather conditions, Andrew arrived at their location in no time to assess the situation. The customer was impressed by Andrew’s dedication and quick response, giving the company a well-deserved 5-star rating.
Another customer has been relying on Air Support Heating & Cooling for their HVAC needs for years. According to the reviewer, Andrew is not only knowledgeable but also responsible and reliable. They appreciate Andrew’s approach of fixing the system rather than rushing to install new parts. He takes the time to explain the issues and how they can be resolved, ensuring that the customer is well-informed throughout the process. With this consistent level of expertise and customer service, it’s no wonder that this customer also gave Air Support Heating & Cooling a 5-star rating.
Overall, Air Support Heating & Cooling has proven to be a reliable and trustworthy company in the HVAC industry. Their commitment to providing excellent service, even during extreme weather conditions, sets them apart. Whether it’s a heating unit malfunction or a water heater installation, customers can count on Air Support Heating & Cooling to deliver exceptional results. If you’re in Johnston, IA, and in need of HVAC or water heater services, give them a call at (515) 777-0013. You won’t be disappointed.
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Schaal Plumbing, Heating and Cooling
2.5 / 5 stars, out of 29 reviews
5670 NW Beaver Dr
Johnston, IA 50131
Phone: (515) 200-2043
Review Summary
Schaal Plumbing, Heating and Cooling is a company located at 5670 NW Beaver Dr, Johnston, IA 50131. They specialize in Heating & Air Conditioning/HVAC, Plumbing, and Water Heater Installation/Repair. With a rating of 2.5 stars out of 5 and a total of 29 reviews, the company has received mixed feedback from customers.
One satisfied customer praised Schaal Plumbing, Heating and Cooling for their prompt service and reasonable prices. They had to call them twice, once for a heating issue and another time for an unknown problem, and on both occasions, the company was able to address their needs efficiently.
However, not all experiences with this company have been positive. One reviewer expressed concern about the behavior of the company’s employees. They reported witnessing an employee texting and driving, which they found to be dangerous. This incident raised questions about the company’s commitment to safety.
Another dissatisfied customer compared the company to “Pirates of the Caribbean” instead of the helpful Mario Bros. They felt that the company prioritized making money instead of providing genuine assistance. This review suggests a lack of trust and dissatisfaction with the services provided.
Overall, the reviews for Schaal Plumbing, Heating and Cooling present a mixed picture. While some customers have had positive experiences with their prompt and reasonably priced service, others have expressed concerns about employee behavior and the company’s intentions. Potential customers may want to consider these factors when choosing a plumbing and HVAC service provider.
