Heart Line Stove Shop
2.0 / 5 stars, out of 12 reviews
261 North St
Jaffrey, NH 03452
Phone: (603) 532-4513
Review Summary
Heart Line Stove Shop has received a total of 12 reviews. Unfortunately, the overall rating for this establishment is quite low, with an average rating of 2.0. The shop offers a range of services, including Fireplace Services, Chimney Sweeps, and Heating & Air Conditioning/HVAC.
One reviewer had a particularly negative experience with Heart Line Stove Shop. They ordered a gas stove in October of 2022 with the understanding that the shop would also handle the installation. However, after the stove arrived, the shop informed the reviewer that they could not install it. This lack of follow-through is certainly disappointing and reflects poorly on the business.
Another customer mentioned that they had purchased multiple Pacific Energy stoves from Heart Line Stove Shop in the past. However, their second purchase turned out to be a disaster. The shop refused to stand behind the product or take responsibility for how it was marketed. This lack of accountability is concerning, especially when it comes to such a significant purchase.
One common complaint among reviewers is the poor attitude and disrespect displayed by the staff at Heart Line Stove Shop. One individual even mentioned that they would never do business with the shop again due to the rude and disrespectful behavior they experienced. It is disheartening to hear that customers are not being treated with the professionalism and courtesy they deserve.
It is clear from these reviews that Heart Line Stove Shop has some significant improvements to make in order to provide better service to their customers. Whether it’s following through on installation agreements, taking responsibility for faulty products, or simply treating customers with respect, there are several areas where this business needs to step up. Potential customers should proceed with caution and consider other options before engaging with Heart Line Stove Shop.
