Cold Air Solutions
3.0 / 5 stars, out of 2 reviews
Jacksonville, TX 75766
Phone: (903) 330-7050
Review Summary
Cold Air Solutions is a heating and air conditioning company located in Jacksonville, TX. With a rating of 3.0 stars, they have received mixed reviews from their customers.
One satisfied customer commented that getting an air conditioner person to come to their home was quite tasking and mentally exhausting. However, they were pleasantly surprised by their experience with Cold Air Solutions. The customer praised the company for their prompt and efficient service, giving them a rating of 5 stars. They also mentioned that the cost of the service was reasonable, which was a pleasant surprise.
On the other hand, another customer had a negative experience with Cold Air Solutions. They mentioned that they were sold a warranty for the company to come out and service their air and heat in the fall and spring. However, despite purchasing the warranty, the customer stated that the company had yet to schedule an appointment with them. This lack of communication and follow-through led the customer to give Cold Air Solutions a rating of 1 star.
Overall, Cold Air Solutions has received a mixed response from their customers. While some have had positive experiences with their prompt and efficient service, others have been disappointed by the lack of communication and follow-through. It is important for the company to address these issues and ensure better customer satisfaction in the future.
