Marquard Sales & Service
5.0 / 5 stars, out of 1 reviews
600 E College Ave
Jacksonville, IL 62650
Phone: (217) 245-4162
Review Summary
Marquard Sales & Service is a highly reputable heating and air conditioning company located on 600 E College Ave in Jacksonville, IL. With a perfect rating of 5.0, it is clear that their customers are extremely satisfied with the quality of service they provide.
One reviewer had a positive experience with Marquard Sales & Service when their furnace broke during the winter. The repair turned out to be a simple fix that the reviewer felt confident enough to tackle themselves. However, when they approached two other HVAC repair establishments in town, they were met with refusal and were left to figure it out on their own.
This is where Marquard Sales & Service stood out from the competition. Not only did they welcome the reviewer and provide the necessary guidance, but they also displayed a genuine willingness to help. This level of customer service is rare to find in the industry, and it is evident that Marquard Sales & Service goes above and beyond to ensure customer satisfaction.
Located in Jacksonville, IL, Marquard Sales & Service is conveniently accessible for residents in the area. Their commitment to providing exceptional service, as demonstrated by their perfect 5.0 rating, makes them the go-to choice for all heating and air conditioning needs.
For more information or to schedule an appointment, you can contact Marquard Sales & Service at (217) 245-4162. The team at Marquard Sales & Service is ready to assist you with any HVAC requirements you may have.
Learn More About Marquard Sales & Service Here
Trone Appliance Center
1.0 / 5 stars, out of 1 reviews
31 S Central Park Plz
Jacksonville, IL 62650
Phone: (217) 245-2500
Review Summary
Trone Appliance Center, located at 31 S Central Park Plz in Jacksonville, IL 62650, is a Heating & Air Conditioning/HVAC business with a rating of 1.0. They have received a total of 1 review.
The reviewer contacted Trone Appliance Center to inquire about a part for their washer. However, the business never returned their call. Frustrated by the lack of response, the reviewer decided to take matters into their own hands and ordered the part online. They successfully fixed the washer themselves.
Unfortunately, this experience reflects poorly on Trone Appliance Center’s customer service. As a customer, it is disheartening to reach out for assistance and be met with silence. Prompt and responsive communication is crucial in any business, especially when it comes to addressing customer needs and concerns.
In this case, the reviewer was left with no choice but to find a solution on their own. While they were able to fix the issue independently, it is disappointing that Trone Appliance Center did not take the opportunity to assist and provide the necessary support.
If Trone Appliance Center wishes to improve their reputation and customer satisfaction, they should prioritize prompt and effective communication with their clients. By doing so, they can ensure that customers feel valued and supported, leading to a better overall experience and increased trust in their services.
Learn More About Trone Appliance Center Here
Aire Serv of Jacksonville
2.5 / 5 stars, out of 3 reviews
800 N Church St
Jacksonville, IL 62650
Phone: (217) 408-2799
Review Summary
Aire Serv of Jacksonville has received mixed reviews from customers. With a rating of 2.5 out of 5, it is clear that their service has been inconsistent. The company specializes in Heating & Air Conditioning/HVAC and Air Duct Cleaning.
One satisfied customer called the Aire Serv office in Jacksonville and had a positive experience. They spoke with Sarah and requested a technician to come to their home for a check-up. The customer gave a 5-star rating to their service. This positive feedback highlights the potential for a good experience with Aire Serv.
However, not all customers have had a positive experience. One reviewer expressed their dissatisfaction, stating that if they could, they would give 0 stars. This customer had a plumbing job done by Aire Serv under the name of HRI plumbing. The technician’s performance was subpar and left the customer greatly disappointed.
Another customer had a similar negative experience with Aire Serv. They hired the company to do some minor plumbing repairs at their elderly mother’s mobile home in Springfield. Despite paying $500, all the company did was snake the sink, leaving the customer feeling unsatisfied and regretful.
Based on the mixed reviews, it is clear that Aire Serv of Jacksonville has had both positive and negative experiences with their customers. Prospective customers may want to consider these reviews and exercise caution when deciding to hire their services.
Learn More About Aire Serv of Jacksonville Here
Brennan Heating & Air Conditioning
1.0 / 5 stars, out of 1 reviews
619 E Morton Ave
Jacksonville, IL 62650
Phone: (217) 245-7181
Review Summary
A customer recently had a negative experience with Brennan Heating & Air Conditioning, located at 619 E Morton Ave, Jacksonville, IL 62650. The customer called them out because they were without heat and had a brand new boiler. However, the customer was frustrated because despite asking several times what was going on, they never received an answer. One worker provided conflicting information, leaving the customer feeling confused and dissatisfied.
