Barton’s Heating & Cooling
3.0 / 5 stars, out of 2 reviews
235 3rd St SW
Huron, SD 57350
Phone: (605) 352-6207
Review Summary
Based on the data, Barton’s Heating & Cooling is a heating and air conditioning (HVAC) company located in Huron, SD. They have a rating of 3.0 and have received two reviews.
The first review, which gave a rating of 1, mentioned that the reviewer had been loyal to Barton’s in the past and called them when their son’s AC went out. However, during the first visit, Barton’s diagnosed the issue but were unable to fix the AC. This suggests that the reviewer was dissatisfied with the service provided.
The second review, on the other hand, gave a rating of 5 and expressed satisfaction with Barton’s Heating & Cooling. The reviewer was happy with the prompt response and the friendly technician who fixed their geothermal heat. They also mentioned that the previous company they had hired was unable to fix the problem, highlighting Barton’s competence in comparison.
Overall, Barton’s Heating & Cooling seems to have a mixed reputation based on these two reviews. While one customer was dissatisfied with their service, another customer had a positive experience. It is important to note that these reviews represent the opinions of only two customers and may not reflect the overall quality of the company’s services. Potential customers should consider these reviews along with other factors when making a decision.
Learn More About Barton’s Heating & Cooling Here
Burnison Plumbing & Heating
2.5 / 5 stars, out of 4 reviews
49 2nd St SE
Huron, SD 57350
Phone: (605) 352-5147
Review Summary
Burnison Plumbing & Heating has received mixed reviews from customers. With a rating of 2.5 stars, it is clear that their services have left some customers dissatisfied. One reviewer expressed their frustration with the high cost they were charged for what they deemed to be a simple fix. They felt that the amount charged was outrageous, leading them to give a rating of 1 star. This negative experience highlights the importance of fair pricing and transparency in the plumbing and heating industry.
Another reviewer had a negative interaction with the staff over the phone. They described the lady who answered their call as incredibly rude. It is important for businesses in this industry to provide excellent customer service, especially when dealing with customers who may be experiencing stressful plumbing issues. This negative interaction likely contributed to the reviewer’s low rating of 1 star. Improving customer service and ensuring that all staff members are respectful and helpful is crucial for Burnison Plumbing & Heating to improve their overall reputation.
However, not all reviews were negative. One reviewer had a positive experience with Burnison Plumbing & Heating. They mentioned that they had used their services multiple times and found the office staff to be knowledgeable and honest. This positive experience likely contributed to their rating of 4 stars. This positive review suggests that Burnison Plumbing & Heating does have the potential to provide satisfactory service to their customers.
In conclusion, Burnison Plumbing & Heating has received mixed reviews from customers. While some customers have had negative experiences with high charges and rude staff members, others have had positive experiences with knowledgeable and honest service. It is important for Burnison Plumbing & Heating to address the issues raised by their dissatisfied customers and improve their overall service quality to regain customer trust and improve their rating.
