Vic Bond Sales

2.0 / 5 stars, out of 1 reviews
3945 W Houghton Lake Dr
Houghton Lake, MI 48629
Phone: (989) 366-5422
Review Summary
Vic Bond Sales is a business located in Houghton Lake, MI, specializing in cabinetry, plumbing, and heating & air conditioning/hvac services. They have a rating of 2.0 based on one review. The reviewer had a negative experience with their order.
The reviewer mentioned that they had placed an order for an item well in advance of their project dates. They specifically wanted the item to arrive when their installer was available. However, it seems that the coordination did not go as planned. The reviewer had to pick up the item themselves and it caused inconvenience.
Although the reviewer did not provide much detail about the specific issue with the item or the service, their overall experience seems to have been disappointing. The 2.0 rating reflects their dissatisfaction.
It is important to note that this is just one review and may not necessarily reflect the overall quality of Vic Bond Sales. It is always recommended to consider multiple reviews and conduct further research before making a decision.
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Pifer & Morford Heating
3.5 / 5 stars, out of 3 reviews
Houghton Lake, MI 48629
Phone: (989) 422-3243
Review Summary
Pifer & Morford Heating is a heating and air conditioning company located in Houghton Lake, MI. With a rating of 3.5 out of 5 stars and a total of 3 reviews, they offer their customers reliable and efficient HVAC services.
One satisfied customer mentioned that Tim, a member of the Pifer & Morford Heating team, provided excellent service. They described him as conscientious, honest, and fair in pricing. The customer also mentioned that their furnace was installed by Paul Morford, who did a perfect job. This positive review highlights the professionalism and expertise of the company.
Another reviewer disagreed with a previous negative review, stating that it was completely inaccurate. According to this reviewer, the technician was respectful and punctual. They mentioned that the renter did not answer the door, but the technician made efforts to reach them. This review showcases the company’s commitment to good customer service and their willingness to go above and beyond.
However, there was also a negative review from a customer who had a negative experience with the company. They mentioned that the response time to a service call was unreasonably long. The landlord had to call them twice, with a week’s gap in between, before they finally responded. This review highlights an area where Pifer & Morford Heating can improve their customer service and response time.
Overall, Pifer & Morford Heating is a reputable HVAC company in Houghton Lake. While they have received some positive reviews praising their service and expertise, there is also room for improvement in terms of response time. Customers can expect reliable and fair service from this company, with dedicated technicians like Tim who go the extra mile for their clients.

