Johnston Heating & Air Conditioning
5.0 / 5 stars, out of 3 reviews
196 Carmona Rd
Hot Springs Village, AR 71909
Phone: (501) 922-3732
Review Summary
Johnston Heating & Air Conditioning is a highly reputable HVAC company located in Hot Springs Village, AR. With a perfect rating of 5.0, they have proven themselves to be reliable and efficient in providing top-notch heating and air conditioning services to their customers.
One satisfied customer shared their experience with Johnston HVAC, stating that their thermostat was acting up and their AC wouldn’t turn on for 15-20 minutes. They immediately called Johnston HVAC, as they have been relying on them for their annual heat pump check-ups. The customer was impressed with the prompt response and professional service provided by Johnston HVAC.
Another customer had a heat pump malfunction on a Saturday night and called Johnston HVAC on Sunday morning. They were pleasantly surprised when a technician arrived at their doorstep at the promised time of 9:25 AM. The technician efficiently fixed the issue, leaving the customer satisfied with the quick and effective resolution.
In yet another instance, a customer encountered an issue with their air conditioner on a scorching 90-degree-plus day. Despite the late hour and the upcoming 4th of July holiday, the customer decided to give Johnston HVAC a call. To their delight, the company responded promptly and resolved the problem, ensuring that their house remained comfortably cool.
These reviews highlight the exceptional service provided by Johnston Heating & Air Conditioning. The company’s commitment to customer satisfaction, prompt response times, and efficient problem-solving have earned them a solid reputation in the HVAC industry. Whether it’s an issue with the thermostat, heat pump, or air conditioner, customers can trust Johnston HVAC to deliver reliable and effective solutions. Their expertise, professionalism, and dedication to customer service make them a top choice for all heating and air conditioning needs in Hot Springs Village, AR.
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Carpenter Heating & Air
2.5 / 5 stars, out of 3 reviews
432 Lockett Mountain Rd
Hot Springs, AR 71909
Phone: (501) 767-5197
Review Summary
Based on the data provided, Carpenter Heating & Air has received a mixed reception from its customers. With a rating of 2.5, it is clear that some customers have had positive experiences while others have had negative ones.
One satisfied customer mentioned that their AC unit stopped working and they called Carpenter Heating & Air for assistance. They were pleased with the prompt response, as Dalton arrived within a few hours and was able to fix the problem. The customer appreciated Dalton’s professionalism in explaining their options. This positive review reflects the company’s ability to provide efficient and effective service.
On the other hand, there are also negative reviews that highlight some issues with Carpenter Heating & Air. One customer mentioned that they had ordered parts for their mini-split air conditioning unit, which were covered under warranty. However, they were disappointed to learn that the labor was not covered. This discrepancy in coverage could lead to customer dissatisfaction and a sense of unfairness.
Another customer expressed their dissatisfaction with the company, giving it the lowest possible rating. They claimed that Carpenter Heating & Air was unable to fix a simple problem and suggested that it may have been related to a faulty capacitor. This negative experience raises concerns about the company’s ability to accurately diagnose and fix issues, potentially causing frustration and inconvenience for customers.
Overall, Carpenter Heating & Air seems to have a mix of positive and negative experiences from its customers. While some customers have been satisfied with the prompt and efficient service provided, others have encountered issues related to warranty coverage and problem resolution. It is important for the company to address these concerns and strive to improve customer satisfaction in order to maintain and grow its reputation in the heating and air conditioning industry.
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Reliable Air
5.0 / 5 stars, out of 1 reviews
127 Sawdust Trl
Hot Springs Village, AR 71909
Phone: (501) 922-3284
Review Summary
Reliable Air is a top-notch heating and air conditioning company located at 127 Sawdust Trl in Hot Springs Village, AR. With an impressive 5-star rating and a solid customer review count, it’s safe to say that this company knows what they’re doing.
Their excellent customer service sets them apart from the competition. Customers describe them as trustworthy, dependable, and reputable. They go above and beyond to ensure that every customer is satisfied with their service. Whether it’s a simple repair or a complex installation, Reliable Air takes the time to understand their customers’ needs and provides them with the best solutions.
If you’re looking for a reliable HVAC company in Hot Springs Village, look no further than Reliable Air. They come highly recommended by customers who have experienced their exceptional service. Don’t hesitate to give them a call at (501) 922-3284 for all your heating and air conditioning needs. You won’t be disappointed!
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Ouachita Heat & Air
3.5 / 5 stars, out of 3 reviews
Hot Springs Village, AR 71909
Phone: (501) 313-1691
Review Summary
Ouachita Heat & Air is a Heating & Air Conditioning/HVAC company located in Hot Springs Village, AR 71909. With a rating of 3.5 and a total of 3 reviews, they have garnered both positive and negative feedback from their customers.
One customer had a negative experience when they called initially and spoke with Nevin. They were promised a call the following morning to discuss scheduling, but never received it. They had to reach out multiple times through text and phone calls, but still did not receive a response. This lack of communication and follow-through led to a 1-star rating for the company.
On the other hand, another customer had a wonderful experience with Ouachita Heat & Air. They used the company to install a new HVAC system and ducts. They specifically mentioned Nevin providing excellent service. When they had a slight leak in their upstairs AC unit late one night, Nevin promptly came by and fixed the issue. This customer was highly satisfied with the service they received and gave a 5-star rating.
The third review also praised Nevin and Ouachita Heat & Air for their great job. The customer was initially worried about their heating and cooling system, but Nevin not only took care of their service, but also offered additional advice and solutions. This customer was impressed with the expertise and professionalism of the company, resulting in a 5-star rating.
Overall, while there was one negative review, the majority of customers had positive experiences with Ouachita Heat & Air. It seems that Nevin plays a significant role in providing excellent service to customers. However, the company should address any communication issues to ensure a consistently positive experience for all customers.
