Sears Appliance Repair
1.0 / 5 stars, out of 6 reviews
12431 Wayzata Blvd
Minnetonka, MN 55305
Phone: (952) 856-3280
Review Summary
The Sears Appliance Repair service in Minnetonka, MN has received extremely negative reviews from customers. With a rating of 1.0 and a total of 6 reviews, it is clear that the majority of customers have had a very poor experience with this company.
One reviewer expressed their frustration with the appointment process, stating that they had to endure a relentless upselling strategy just to make an appointment. Additionally, they were given a 9-hour window for the appointment, which is extremely inconvenient and shows a lack of respect for the customer’s time.
Another customer had a difficult time getting in touch with the company to follow up on a repair. They called three times and were cut off each time. When they finally did get through, they were met with unhelpful service and were not provided with a solution to their problem.
One reviewer even mentioned that they were promised a replacement for their dishwasher if the same problem occurred again. However, when they reached out to the company, they were given a phone number to call instead of receiving the promised assistance.
Based on these reviews, it is clear that the Sears Appliance Repair service in Minnetonka falls short in terms of customer service and reliability. Customers have experienced frustrating upselling tactics, poor communication, and unfulfilled promises. It is advised to seek alternative repair services for appliances, heating & air conditioning, and electronics repair in the area.
