Austin Heating & Air Conditioning
4.5 / 5 stars, out of 13 reviews
Holly Springs, NC 27540
Phone: (919) 557-7090
Review Summary
Austin Heating & Air Conditioning in Holly Springs, NC is a highly reputable HVAC company with a stellar rating of 4.5. With 13 reviews, they have built a strong reputation for their exceptional service and reliability in the industry.
Customers have consistently praised the prompt and efficient service provided by Austin Heating & Air Conditioning. One customer had a sudden HVAC issue that caused the indoor temperature to drop overnight. They called Steve, the owner, in the morning and within an hour, technician Josh was at their house to resolve the problem. The quick response and efficient service left the customer impressed with a 5-star rating.
Another customer expressed their complete satisfaction with Austin Heating & Air Conditioning. They highlighted Steve’s honesty and reliability as he temporarily fixed their heat until a brand new unit could be installed. The customer acknowledged that they were overdue for a new unit and appreciated Steve’s efforts. This positive experience led to a 5-star rating.
Customers have also mentioned their great experience with Austin Heating & Air Conditioning. Steve, the owner, promptly responded to a message about a struggling AC unit. A technician was dispatched to the customer’s location, ensuring a timely resolution to their issue. This level of responsiveness and professionalism garnered a 5-star rating from the customer.
Overall, Austin Heating & Air Conditioning has proven to be a reliable and trustworthy HVAC company in Holly Springs, NC. Their commitment to providing excellent customer service and prompt solutions for heating and air conditioning issues has earned them a solid reputation in the industry.
Learn More About Austin Heating & Air Conditioning Here
HRD Air
5.0 / 5 stars, out of 3 reviews
Holly Springs, NC 27540
Phone: (919) 218-9074
Review Summary
HRD Air is a highly recommended company for heating, air conditioning, and water heater repair and installation services. With a perfect rating of 5.0, they have proven themselves to be knowledgeable, honest, and responsive.
The team at HRD Air, including Lenny Sr., Lenny Jr., and Curtis, were a pleasure to work with. They took the time to explain all the details, ensuring that the customer fully understood the options available. Their professionalism and expertise were evident throughout the entire process.
Customers have praised HRD Air for their exceptional service and extensive knowledge. They know their products inside and out, allowing them to provide accurate and reliable advice for any repair or installation needs.
One customer mentioned that they never felt pressured by HRD Air, but instead felt well-informed about the options available to them. This level of transparency and respect for the customer’s needs is a testament to the company’s commitment to customer satisfaction.
If you’re in need of heating, air conditioning, or water heater services in Holly Springs, NC, HRD Air is the company to call. Their expertise, professionalism, and dedication to customer satisfaction make them a top choice in the industry.
Alexander Services
3.5 / 5 stars, out of 44 reviews
128 Thomas Mill Rd
Holly Springs, NC 27540
Phone: (919) 886-4822
Review Summary
Alexander Services, located at 128 Thomas Mill Rd in Holly Springs, NC, is a company that specializes in Heating & Air Conditioning/HVAC, Plumbing, and Electricians. They have received a rating of 3.5 stars out of 5 based on 44 reviews.
One satisfied customer mentioned that when their heat was out, Alexander Services was the only company that responded to their inquiries. They were particularly impressed with the technician, Derrick Bennett, who provided assistance. The reviewer gave them a 5-star rating.
However, another reviewer expressed dissatisfaction with the company. They claimed that Alexander Services charged their elderly mother-in-law $800 to install a ceiling fan, which they considered to be an exorbitant price. The reviewer stated that they had been loyal customers of Alexander Services for years but were disappointed by their recent questionable practices. They gave the company a rating of 1 star.
Another reviewer had a negative experience with Alexander Services, describing it as a nightmare. The reviewer mentioned that they had two installations with the company, and the first one was problematic, with the workers accidentally dropping the unit down their attic stairs. This incident led to their low rating of 1 star.
Based on the mixed reviews, it seems that Alexander Services has provided satisfactory services to some customers but has also encountered issues that have resulted in negative experiences for others. It is important for potential customers to consider these factors when deciding whether to engage their services.
Learn More About Alexander Services Here
Comfort Pro
5.0 / 5 stars, out of 7 reviews
1012 Silverstone Way
Holly Springs, NC 27540
Phone: (919) 629-3636
Review Summary
Comfort Pro is a top-notch Heating & Air Conditioning/HVAC company located at 1012 Silverstone Way in Holly Springs, NC. With a perfect 5.0 rating and a total of 7 reviews, they have established themselves as a trusted and reliable service provider in the area.
Their team of technicians is highly skilled and professional, delivering exceptional service to their customers. One satisfied reviewer mentioned that they have been using Comfort Pro for about five years and have had three different technicians come out to their house for the semi-annual maintenance. They were impressed with the expertise and efficiency of the technicians, giving them a well-deserved 5-star rating.
Another reviewer shared their positive experience working with the owner’s wife. After losing faith in a well-known company due to an incorrect installation, they decided to give Comfort Pro a try. The owner’s wife provided excellent customer service, addressing all their concerns and ensuring a smooth and successful installation. They were grateful for the personalized attention and gave Comfort Pro a perfect 5-star rating.
Searching for reliable service providers can be overwhelming, especially when it comes to essential services like HVAC. However, Comfort Pro understands this anxiety and strives to provide the highest quality service to their customers. One reviewer mentioned their anxiety when looking for services like HVAC, plumbing, and automotive shops. They appreciated the transparency and quality of service provided by Comfort Pro, alleviating their worries and earning them yet another 5-star rating.
In conclusion, Comfort Pro is a reputable HVAC company that consistently delivers exceptional service to their customers. With their highly skilled technicians, personalized attention, and commitment to quality, they have earned the trust and loyalty of their clients. If you’re in need of HVAC services in Holly Springs, NC, Comfort Pro is the reliable and trustworthy choice.
