Shafer Heating & Cooling
3.5 / 5 stars, out of 6 reviews
970 W Main St
Hillsboro, OH 45133
Phone: (937) 466-2755
Review Summary
Shafer Heating & Cooling is a reputable HVAC company located at 970 W Main St, Hillsboro, OH 45133. With a rating of 3.5 and a total of 6 reviews, they are known for their expertise in heating and air conditioning services.
One satisfied customer praises Shafer for their exceptional service. They mention that the company has a quick response time, efficient workmanship, and thorough explanations of the job at hand. It’s evident that this customer had a positive experience with Shafer Heating & Cooling, rating them 5 stars.
However, not all experiences with Shafer have been as positive. Another reviewer expresses frustration with the cost of the service. After an hour of work, the reviewer claims that Shafer requested additional payment to locate a leak in their AC unit. Dissatisfied with this, the reviewer called another HVAC professional who was able to find the leak within 5 minutes. This reviewer gave Shafer a rating of 1 star.
A third reviewer shares their experience with Shafer’s maintenance plans. They mention that they purchased a one-year maintenance plan and later bought a new furnace and A/C unit. However, when Shafer came to check the units after 6 months, they unexpectedly debited $120 from the reviewer’s account. This lack of transparency and unexpected charge resulted in a 1-star rating from the reviewer.
While Shafer Heating & Cooling has received positive feedback for their prompt service and expertise, there are concerns regarding their pricing transparency and unexpected charges. It’s important for potential customers to consider these factors when deciding to engage their services.
