Thessen Services
4.0 / 5 stars, out of 4 reviews
870F Warwick Tpk
Hewitt, NJ 07421
Phone: (973) 853-0345
Review Summary
Thessen Services is a company that specializes in plumbing and heating & air conditioning services. With a rating of 4.0, they have garnered positive feedback from their customers. Located at 870F Warwick Tpk, Hewitt, NJ 07421, they are easily accessible.
Customers have praised Thessen Services for their great service and friendly and knowledgeable service technicians. One customer mentioned that they called on a Wednesday night and the technicians were there on Thursday afternoon, quickly resolving their issue. Another customer was in need of heat on a cold night and called Thessen Services. They were impressed by the prompt response, with the technician arriving the next morning and successfully fixing their gas heat in less than an hour.
However, there was a negative review from a customer who felt that they were overcharged. They specifically requested an itemized invoice to show the breakdown of parts and labor costs, but their request was ignored. This left them unsatisfied with the service they received.
Overall, Thessen Services has received positive feedback for their prompt and efficient service. They have proven themselves to be reliable in addressing their customers’ needs. The negative review regarding overcharging should be taken into consideration, and it is important for Thessen Services to ensure transparent and clear communication with their customers regarding pricing.
