Express Plumbing Service
3.0 / 5 stars, out of 2 reviews
131 Prospect St
Hatfield, MA 01038
Phone: (413) 626-3862
Review Summary
Express Plumbing Service is a reputable company that offers a range of services including heating and air conditioning (HVAC), plumbing, and solar installation. With a rating of 3.0 and a review count of 2, they have established themselves as a reliable choice for customers in Hatfield, MA.
One customer had a negative experience with Express Plumbing Service. They had scheduled an appointment for a heat evaluation and possible new installation of a system. However, the customer expressed disappointment as their appointment was scheduled for 8 AM, and they had taken time off work to be at home. Unfortunately, the technician did not arrive on time, causing inconvenience and frustration for the customer.
On the other hand, another customer had a positive experience with Express Plumbing Service. They found the company to be extremely helpful and responsive, even during the Memorial Day weekend when most other service providers declined to assist. This customer appreciated the prompt and efficient service they received from Express Plumbing Service.
Overall, Express Plumbing Service has a mixed track record with their customers. While they have received positive feedback for their responsiveness and assistance during busy times, there are also instances where they have fallen short of meeting customer expectations in terms of punctuality. Nevertheless, their expertise in HVAC, plumbing, and solar installation makes them a viable option for customers in Hatfield, MA.
Learn More About Express Plumbing Service Here
Strong Rich Air Conditioning Heating & Ventilation
1.0 / 5 stars, out of 1 reviews
166 Main St
Hatfield, MA 01038
Phone: (413) 247-0095
Review Summary
Strong Rich Air Conditioning Heating & Ventilation is a company based in Hatfield, MA that specializes in heating and air conditioning services. However, based on a recent review, it seems that their customer service leaves much to be desired.
The reviewer recounts their experience of trying to make an appointment with the company and expresses extreme dissatisfaction with the treatment they received. They go as far as to say they have never been treated so rudely in their entire life. This negative encounter is particularly disappointing considering they are a small business owner themselves, and presumably understand the importance of good customer service.
Given this review, it is difficult to recommend Strong Rich Air Conditioning Heating & Ventilation to others. Their rating of 1.0 out of 5.0 reflects the poor experience described by the reviewer. It is important for businesses to prioritize customer service and treat all customers with respect and professionalism. Unfortunately, based on this review, it seems that Strong Rich Air Conditioning Heating & Ventilation fell short in this regard.
Learn More About Strong Rich Air Conditioning Heating & Ventilation Here
Year Round Heating and Cooling
4.5 / 5 stars, out of 6 reviews
16 Gore Ave
Hatfield, MA 01038
Phone: (413) 247-0087
Review Summary
Year Round Heating and Cooling is a reputable HVAC company located in Hatfield, MA. With a rating of 4.5 stars and six positive reviews, they have proven to be a reliable choice for all heating and air conditioning needs.
One satisfied customer mentioned that when they contacted Year Round for HVAC services, they were impressed by the professionalism and skill of the tradespeople. They had read several reviews before making their decision, and Year Round did not disappoint. This positive experience reflects the company’s commitment to providing exceptional service.
Another customer highlighted the outstanding customer service and professionalism of the company. They praised Josh, the owner, for his extensive knowledge in the field and his ability to run the business with a high level of customer satisfaction. It is clear that Year Round Heating and Cooling values their customers and strives to exceed their expectations.
However, one reviewer had a negative experience with the company. They mentioned four cancellations, including one due to the flu. These cancellations occurred either right before or after the expected arrival time, causing frustration for the customer. It is unfortunate that these cancellations happened, as Year Round Heating and Cooling aims to provide reliable and timely service.
Overall, Year Round Heating and Cooling has received positive feedback for their HVAC services. With their expertise, professionalism, and commitment to customer satisfaction, they continue to be a trusted choice for heating and cooling needs in Hatfield, MA.
