1st Choice Plumbing Heating & Cooling
3.0 / 5 stars, out of 27 reviews
Hasbrouck Hts, NJ 07604
Phone: (201) 288-0390
Review Summary
1st Choice Plumbing Heating & Cooling is a plumbing and heating & air conditioning company located in Hasbrouck Hts, NJ. With a rating of 3.0 and 27 reviews, they offer a range of services in the plumbing and HVAC industries.
One satisfied customer shared their positive experience with the company. On a Sunday afternoon, they took matters into their own hands and attempted to unclog their daughter’s bathtub drain. They purchased a heavy-duty drain cleaner and were pleased with the results. They mentioned that their landlord had not been responsive, but thanks to 1st Choice Plumbing Heating & Cooling, they were able to resolve the issue effectively.
Another customer had an unfortunate incident with their water heater breaking on a Saturday morning. They reached out to their regular plumber, but they couldn’t provide assistance until Monday. Luckily, they found 1st Choice Plumbing Heating & Cooling, who promptly came to their rescue and fixed the water heater. The customer was extremely satisfied with the company’s quick response and efficient service.
However, not all experiences with 1st Choice Plumbing Heating & Cooling were positive. One disappointed customer made an appointment with the company, but they never showed up. The customer was left waiting and frustrated as there was no apology or explanation for the no-show. They had to take the initiative to call the company, only to be informed that the technician was running late. This lack of professionalism and communication left the customer dissatisfied.
Overall, 1st Choice Plumbing Heating & Cooling has received mixed reviews from their customers. While they have successfully resolved plumbing and HVAC issues for some, others have been let down by their lack of punctuality and communication. It is important for the company to address these concerns and ensure that all customers receive timely and reliable service.
