Sandri Energy
1.5 / 5 stars, out of 9 reviews
400 Chapman St
Greenfield, MA 01301
Phone: (413) 772-2121
Review Summary
Sandri Energy has received a total of 9 reviews from customers. The company offers services in Heating & Air Conditioning/HVAC, Propane, and Plumbing. However, the overall rating for Sandri Energy is quite low, with an average rating of 1.5.
The company is located at 400 Chapman St, Greenfield, MA 01301. Customers can contact them at (413) 772-2121. Based on the reviews, it seems that customers have had negative experiences with Sandri Energy.
One customer mentioned that they had a scheduled appointment with the company, but Sandri Energy failed to show up. The customer had provided their credit card and contact information, but despite waiting, the company did not arrive. The customer had to call the company and was informed that they wouldn’t be coming. This lack of professionalism and follow-through is concerning.
Another customer expressed frustration with the company’s attitude and customer service. They claimed that Sandri Energy has the worst customer service they have encountered in their 45 years of owning houses. This negative experience further highlights the company’s poor reputation.
A third reviewer gave the company the lowest possible rating and described their service as terrible. They mentioned that Sandri Energy repeatedly sent the wrong person to their location, which caused a great deal of inconvenience. The reviewer emphasized that the company does not even deserve negative 5 stars, indicating extreme dissatisfaction with their experience.
Based on these reviews, it is clear that Sandri Energy has significant deficiencies in their service delivery and customer care. Potential customers should exercise caution when considering this company for their HVAC, propane, or plumbing needs.
Learn More About Sandri Energy Here
Arctic Refrigeration
2.0 / 5 stars, out of 3 reviews
20 Oak Hill Rd
Greenfield, MA 01301
Phone: (413) 774-2283
Review Summary
Arctic Refrigeration is a heating and air conditioning company located at 20 Oak Hill Rd, Greenfield, MA 01301. They have received a rating of 2.0 based on 3 reviews. Specializing in HVAC services, they aim to provide reliable and efficient solutions for their customers.
One customer had a negative experience with Arctic Refrigeration back in 2022. During a time when temperatures dropped to single digits, they had no heat and called Arctic Refrigeration for assistance. However, the customer was disappointed with the service they received. The technician spent a significant amount of time at their home but was unable to fix their Buderus properly. This left the customer without heat, causing significant discomfort during the cold weather.
On the other hand, another customer had a more positive experience with the company in 2019. They initially faced a communication issue, but once that was resolved, a technician was promptly sent to their place within an hour. The technician conducted a thorough assessment and successfully resolved the issue. The customer appreciated the technician’s professionalism and the efficiency of the service provided.
However, another customer had a highly negative experience with Arctic Refrigeration. They expressed extreme dissatisfaction with the customer service they received. Despite owning their units for less than 2 years, they already had to request multiple repairs. The customer felt that the company did not adequately address their concerns and consistently provided subpar service. They were so unhappy with the experience that they would have given zero stars if possible.
Overall, Arctic Refrigeration has received mixed reviews from customers. While some were satisfied with the prompt and thorough service they received, others expressed frustration with the quality of the repairs and the customer service provided. It is important for potential customers to consider these reviews and make an informed decision based on their individual needs and expectations.
