A Better Plumber
3.5 / 5 stars, out of 14 reviews
Great Mills, MD 20634
Phone: (301) 994-1000
Review Summary
A Better Plumber has received mixed reviews from customers. With a rating of 3.5 stars and a total of 14 reviews, their services seem to have left some customers satisfied while others were disappointed.
One customer mentioned that although the work performed by A Better Plumber was great, they found their prices to be exorbitant. They specifically mentioned a shower leak repair that cost them over $400, despite the job taking less than 10 minutes. Another repair for a valve cost them $450, which also required minimal time. This customer felt that the prices were unreasonable for the amount of work done.
Another customer had a negative experience with A Better Plumber. They expressed frustration with the plumber being significantly late for their appointment. Furthermore, they were charged over $800 for a service involving a snake with a camera. The customer had been expecting an estimate before proceeding with the work, but they never received it. After waiting for a week and making multiple calls, they were left dissatisfied with the lack of communication and the high cost.
A third customer had a similarly disappointing experience. They needed a professional snake to unclog their kitchen sink and called A Better Plumber to schedule an appointment. Despite calling in the morning, they were unable to secure a timely appointment. This customer does not recommend the business, suggesting that their services may not be reliable or efficient.
Based on these reviews, it appears that A Better Plumber may have some room for improvement in terms of pricing transparency, punctuality, and customer communication. Potential customers may want to consider these factors before engaging their services.
