Falls Mechanical Services
3.5 / 5 stars, out of 3 reviews
600 2nd St S
Great Falls, MT 59404
Phone: (406) 761-7283
Review Summary
Falls Mechanical Services is a company that specializes in plumbing, heating & air conditioning, and structural engineering services. With a rating of 3.5 stars, they have received mixed reviews from customers.
One customer had a negative experience with their AC technician. The technician quickly assessed the situation without providing any detailed information or alternative options. The customer felt frustrated and disappointed with the lack of communication and was informed that they needed to purchase a new AC unit. This experience left the customer dissatisfied.
However, another customer had a completely different experience with Falls Mechanical Services. They needed to replace the water supply line under their mobile home, and various plumbers had already assessed the issue. The customer was pleased with the service provided by Falls Mechanical Services. They expressed satisfaction with the professionalism and expertise of the plumbers who successfully replaced the soft copper tubing. This positive experience highlights the company’s competence in the plumbing field.
In another instance, a customer had an old furnace that stopped working. They contacted Falls Mechanical Services, and a technician promptly arrived at their location. The technician diagnosed the problem and confirmed that the furnace was beyond repair. A new Lenox furnace was ordered, and the customer appreciated the efficient service provided by Falls Mechanical Services during this time-sensitive situation. This positive experience demonstrates the company’s ability to handle emergencies and provide timely solutions.
Overall, Falls Mechanical Services offers a range of services in plumbing, heating & air conditioning, and structural engineering. While they have received both positive and negative reviews, it is evident that their expertise and professionalism have left a positive impression on many customers. Despite the negative experience mentioned earlier, Falls Mechanical Services has proven their ability to handle various plumbing and HVAC issues effectively. Customers can rely on their services for prompt and efficient solutions.
Learn More About Falls Mechanical Services Here
AT Klemens
2.5 / 5 stars, out of 3 reviews
814 12th St N
Great Falls, MT 59401
Phone: (406) 452-9541
Review Summary
AT Klemens is a company that offers heating and air conditioning, plumbing, and electrician services in Great Falls, MT. With a rating of 2.5 stars and a total of 3 reviews, their service quality seems to vary.
One reviewer had a negative experience with AT Klemens. They called the company after 1 AM for an overnight plumber, but the answering service informed them that the plumber was not responding. Despite calling throughout the night, they received no answer. This lack of response led to a 1-star rating for AT Klemens.
On the other hand, another reviewer has been using AT Klemens since 2004 for routine services and had a positive experience. They had a water leak and called the company, and although the answering service initially responded, AT Klemens promptly addressed the issue. This reviewer gave them a 5-star rating for their reliable service.
However, a third reviewer had a negative experience with AT Klemens. They had made an appointment over a week in advance for the company to come and inspect their pipes. However, on the scheduled day, no one from AT Klemens showed up, and they didn’t receive any communication about the missed appointment. This lack of professionalism resulted in a 1-star rating from this reviewer.
Based on the mixed reviews, it appears that AT Klemens may have inconsistent service quality and communication. Potential customers should consider these factors before deciding to engage their services.
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Sears Appliance Repair
1.0 / 5 stars, out of 2 reviews
1000 3rd St NW
Great Falls, MT 59404
Phone: (406) 960-0140
Review Summary
Sears Appliance Repair has received two reviews so far. Unfortunately, both reviews have given the business a low rating of 1.0.
The first reviewer expressed frustration with the long wait time for an appointment. They mentioned that it took them three weeks to get an appointment for their squeaky dryer. Despite the inconvenience, they felt obligated to give the business a star. It seems that the reviewer was disappointed with the service they received.
The second review mentioned a problem with the expertise of the specialist who came to diagnose the issue. According to the reviewer, the specialist relied on YouTube videos for guidance and incorrectly diagnosed the problem. The reviewer was dissatisfied with the service and expressed their frustration by stating that they fixed the suggested solutions themselves. The reviewer also mentioned that they were charged $89 for the incorrect diagnosis.
Based on these reviews, it seems that Sears Appliance Repair has not met the expectations of its customers. The reviews highlight issues with appointment scheduling and expertise of the specialists. Potential customers may want to consider these factors before choosing this repair service.
Learn More About Sears Appliance Repair Here
Brennan Heating & Cooling
3.0 / 5 stars, out of 4 reviews
815 21st St NW
Great Falls, MT 59404
Phone: (406) 452-1133
Review Summary
Brennan Heating & Cooling is a company located at 815 21st St NW, Great Falls, MT 59404. They specialize in Heating & Air Conditioning/HVAC and Metal Fabricators. With a rating of 3.0, they have received a mixed response from customers.
One satisfied customer mentioned that they needed some ducting fixed and added to their house, and Brennan Heating & Cooling did a really clean job. They highly recommend their services.
However, another reviewer had a negative experience with the owner, Dave Brennan. They described him as extremely unprofessional and rude. The reviewer also mentioned that the service team and installers were also rude. This negative review raises concerns about the professionalism and customer service of the company.
On the other hand, one long-time customer mentioned that they have been using Brennan Heating & Cooling for 25 years and have had nothing but great service from the Brennan boys. They appreciated that the company stands behind their work and provides a great product.
Overall, Brennan Heating & Cooling has a mixed reputation. While they have received positive feedback for their workmanship and product quality, the negative review raises concerns about the professionalism and customer service of the company. Potential customers should consider these factors when making a decision.
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Kindred Plumbing & Heating
3.5 / 5 stars, out of 5 reviews
3201 2nd Ave N
Great Falls, MT 59401
Phone: (406) 761-8001
Review Summary
Kindred Plumbing & Heating is a company located at 3201 2nd Ave N, Great Falls, MT 59401. They specialize in plumbing, heating & air conditioning/HVAC, and water heater installation/repair. With a rating of 3.5 stars and 5 reviews, they have established a presence in the community.
One satisfied customer mentioned that it took some time for them to get on the schedule due to living 20 miles outside of Great Falls. However, they were impressed by the quick response, friendly service, and fair pricing. This customer was pleased with the quality of work provided by Kindred Plumbing & Heating.
Unfortunately, another customer had a negative experience. They had a plumbing emergency and called Kindred Plumbing & Heating at 2:14 AM. They were disappointed that their call was answered, but the promised call back never came. This lack of communication and follow-through left the customer frustrated and dissatisfied.
In another case, a disabled veteran’s son purchased his first house, and the furnace stopped working during cold weather. Kindred Plumbing & Heating provided an estimate of $750 to replace a part that cost only $258. This significant price difference left the customer feeling taken advantage of and unhappy with the service provided.
Based on these mixed reviews, it is evident that Kindred Plumbing & Heating has both satisfied and dissatisfied customers. It is important for potential customers to consider these experiences when deciding whether to utilize their services.
Learn More About Kindred Plumbing & Heating Here
Gill’s Heating Cooling & Plumbing
3.0 / 5 stars, out of 2 reviews
315 4th St S Grt
Great Falls, MT 59405
Phone: (406) 453-8705
Review Summary
Gill’s Heating Cooling & Plumbing is a company located on 315 4th St S Grt, Great Falls, MT 59405. They specialize in plumbing and heating & air conditioning/HVAC services. With a rating of 3.0 stars based on 2 reviews, Gill’s Heating Cooling & Plumbing strives to provide quality service to their customers.
One satisfied customer left a 5-star review, praising Gill’s Heating Cooling & Plumbing for their professionalism and courteousness. They were impressed with how the company explained the process and options, and addressed all their questions and concerns. The customer was also pleased with the competitive bid they received. Overall, they had a positive experience with Gill’s Heating Cooling & Plumbing.
Another reviewer also gave Gill’s Heating Cooling & Plumbing a 5-star rating, highlighting their exceptional customer service. Under new ownership, the company went above and beyond to ensure that the job was done right. The reviewer found the price fair and appreciated the company’s commitment to customer satisfaction. This positive review reflects the dedication of Gill’s Heating Cooling & Plumbing to providing excellent service.
However, there is a negative review from a customer who had a negative experience with Gill’s Heating Cooling & Plumbing. The reviewer claims that after having an AC unit installed in 2012, the owner’s son/employee later burglarized their home. This incident is concerning and should be taken seriously. It is important for Gill’s Heating Cooling & Plumbing to address and investigate this matter to maintain their reputation and reassure future customers of their safety.
Overall, Gill’s Heating Cooling & Plumbing seems to have a mixed reputation. While they have received positive reviews for their professionalism, competitive pricing, and exceptional customer service, the negative incident mentioned in one review raises concerns. It is advisable for potential customers to consider all feedback and make an informed decision when choosing a heating, cooling, and plumbing service provider.
Learn More About Gill’s Heating Cooling & Plumbing Here
All About You Plumbing and Heating
2.5 / 5 stars, out of 6 reviews
3405 8th Ave
Great Falls, MT 59401
Phone: (406) 761-5213
Review Summary
All About You Plumbing and Heating is a plumbing and heating & air conditioning/HVAC company located at 3405 8th Ave, Great Falls, MT 59401. They have a rating of 2.5 stars based on 6 reviews.
One customer mentioned that they had to wait for 2 weeks to receive service from a professional licensed plumber. The plumber successfully cleared a 1.5″ galvanized line that was 21ft long, running from the laundry sink to the main 4″ sewer line. They also cleared a 2″ line. However, this customer gave a rating of 2 stars.
Another customer had a negative experience with the company’s customer service. After waiting a whole week for a return phone call, they had to call back and were rudely treated by the receptionist. This customer also gave a rating of 2 stars.
On the other hand, one customer had a fantastic experience with All About You Plumbing and Heating. They praised the company for their excellent treatment, starting from the first phone call until the last truck left. This satisfied customer gave a rating of 5 stars.
Based on the available reviews, it seems that All About You Plumbing and Heating has had a mix of positive and negative experiences. It is important for potential customers to consider these factors when deciding whether to hire their services.
Learn More About All About You Plumbing and Heating Here
911 Plumbing and Heating
2.0 / 5 stars, out of 6 reviews
4307 N Star Blvd
Ste 2
Great Falls, MT 59405
Phone: (406) 315-3788
Review Summary
911 Plumbing and Heating is a company located in Great Falls, Montana that specializes in plumbing and heating & air conditioning services. With a rating of 2.0 and a total of 6 reviews, the company seems to have mixed feedback from customers.
One reviewer had an emergency in the middle of the night and their regular 24-hour plumber was unresponsive. They decided to call 911 Plumbing and were pleased with the prompt response. They rated the company 5 stars and appreciated the quick and efficient service they received during a stressful situation.
However, another customer called 911 Plumbing for a sewer backup during regular business hours and was disappointed with the response. They were informed that the company could only come out in a few days or for an emergency. This lack of availability for a sewer backup, which can be considered an emergency, led the customer to rate the company 2 stars.
Another reviewer had a negative experience with 911 Plumbing and Heating. They claimed that the company did not do what they were supposed to with their air conditioner. The customer was told that the issue was with the compressor, but it turned out not to be the case. Additionally, they were given an inaccurate cost estimate. This customer rated the company 1 star and labeled them as a terrible company.
Based on the reviews, it seems that 911 Plumbing and Heating has had both positive and negative experiences with their customers. While some customers have praised their quick response and efficient service, others have expressed frustration with availability and the quality of work performed. It is important for potential customers to consider these factors when deciding whether to hire the company for their plumbing or HVAC needs.