Reaume Heating & Cooling
2.0 / 5 stars, out of 4 reviews
200 S Beechtree St
Grand Haven, MI 49417
Phone: (616) 842-5672
Review Summary
Reaume Heating & Cooling is a heating and air conditioning company located at 200 S Beechtree St in Grand Haven, MI. With a rating of 2.0 and 4 reviews, it’s clear that their services have left customers feeling less than satisfied.
One reviewer shared their disappointment with a service call they made a little over 3 years ago. Their AC unit had stopped working, so they reached out to Reaume for help. Unfortunately, the experience was far from pleasant. The reviewer expressed their disbelief at the service they received, emphasizing that they had only moved into their condo a few months prior. The AC unit failing so soon after moving in was a major inconvenience, and Reaume failed to provide a satisfactory solution.
Another reviewer recounted an experience with Randy, who performed a check-up on their 80-year-old mother’s furnace. Instead of providing a thorough and honest assessment, Randy took advantage of the situation. He not only charged the reviewer’s mother for an air filter media, a nozzle, and a fuel filter, but the furnace began experiencing issues after he left. This left the reviewer feeling frustrated and taken advantage of.
A third reviewer described a problem with their furnace. The unit would start the inducer fan running but would shut down before the pilot lit. Bryan from Reaume diagnosed the issue as a faulty inducer fan motor, which required replacement. The reviewer felt skeptical about this diagnosis and expressed their concern that Bryan may have been mistaken.
Based on these reviews, it’s clear that Reaume Heating & Cooling has left several customers dissatisfied with their services. The recurring theme of poor diagnostics and inadequate solutions is concerning. It’s crucial for a heating and air conditioning company to accurately diagnose and fix issues to ensure customer satisfaction. Unfortunately, Reaume has failed to meet these expectations, leaving customers frustrated and seeking alternative solutions for their HVAC needs.
Learn More About Reaume Heating & Cooling Here
French Heating and Cooling
5.0 / 5 stars, out of 4 reviews
14350 168th Ave
Grand Haven, MI 49417
Phone: (616) 846-1441
Review Summary
French Heating and Cooling is a highly rated HVAC company located in Grand Haven, MI. With a perfect 5-star rating and four reviews, they have established a reputation for providing exceptional service and customer satisfaction.
One customer had an unfortunate experience when their AC went out on the early morning of July 5th. Despite being short-handed due to the holiday weekend, French H&C managed to come to the rescue that very afternoon. The customer was impressed by their promptness and efficiency in getting their AC fixed, even on a holiday weekend.
Another reviewer was so satisfied with French Heating and Cooling that they declared them their ‘Go To’ guys for any future HVAC needs. They had a straightforward job of relocating a gas line, and French H&C delivered excellent workmanship at a reasonable price. The reviewer specifically mentioned Karl, who ensured that the job was done to their satisfaction.
One customer was pleasantly surprised by the level of service they received from French Heating and Cooling. The technician took the time to explain the issue with their HVAC system and fixed it immediately. The customer was relieved that they were not overcharged like they had been by other companies in the past. This experience left a positive impression on the customer.
Overall, French Heating and Cooling has proven themselves to be a reliable and trustworthy HVAC company in Grand Haven. With their exceptional service, fair pricing, and knowledgeable technicians, they have earned the trust and loyalty of their customers. Whether it’s an emergency repair or a routine maintenance, French H&C is the go-to choice for all heating and cooling needs.
Learn More About French Heating and Cooling Here
Dyer & Deweerd Heating & Cooling
3.0 / 5 stars, out of 2 reviews
1140 Jackson St
Grand Haven, MI 49417
Phone: (616) 842-0525
Review Summary
Dyer & Deweerd Heating & Cooling is a reputable HVAC company located in Grand Haven, MI. With a rating of 3.0 and a review count of 2, they have been serving the community with their heating and air conditioning services.
One satisfied customer left a glowing review, stating, “Top notch service. Called and they came quickly. Will definitely be using them again.” This positive feedback highlights the company’s prompt response and efficient service, leaving the customer highly satisfied.
However, another customer expressed disappointment in their experience. They mentioned that the company installed a top-of-the-line Trane furnace but failed to register it for warranty. As a result, instead of the expected 10-year warranty, they only received 5 years. The customer also mentioned an issue with the igniter. This negative review highlights a potential oversight on the part of Dyer & Deweerd Heating & Cooling, which led to a reduced warranty and an unresolved problem.
Overall, Dyer & Deweerd Heating & Cooling appears to provide generally satisfactory service, as evidenced by the positive review. However, the negative review raises concerns about the company’s attention to detail and customer satisfaction. It is important for them to address such issues and ensure that all installations are properly registered for warranty to maintain customer trust and confidence.
