Kemco of Burlington
2.5 / 5 stars, out of 5 reviews
428 Auto Park Dr
Graham, NC 27253
Phone: (336) 584-1166
Review Summary
Kemco of Burlington is an electrical and HVAC company located at 428 Auto Park Dr, Graham, NC 27253. They specialize in providing services as electricians and heating & air conditioning/HVAC technicians. With a rating of 2.5 out of 5 stars and a review count of 5, Kemco has received mixed feedback from their customers.
One customer had an unfavorable experience with Kemco’s HVAC service. They mentioned that their home HVAC system was not performing as it should, so they contacted Kemco. However, the service provided was not satisfactory, resulting in a low rating of 1 star.
Another customer had a similar experience with Kemco’s AC repair service. They reported that their AC was not cooling, and when the service technician arrived, they informed the customer that the AC did not have any Freon. This lack of expertise and inability to address the issue led to another 1-star rating.
On a positive note, Kemco received praise for their electrician services. One customer mentioned that they had hired Kemco to install motion detector lights at their home and were satisfied with the electrician’s professionalism. However, five months later, there was an issue with the lights, which was not mentioned in detail. This incident resulted in a 1-star rating.
Based on the mixed reviews, it is evident that Kemco of Burlington has room for improvement in their HVAC services. They have received negative feedback regarding their ability to diagnose and resolve issues. However, their electrician services have been positively reviewed in terms of professionalism.
It is recommended that Kemco takes customer feedback into consideration and works on improving their HVAC services to provide better experiences for their customers. Addressing the issues raised in the negative reviews can help Kemco establish a more reliable reputation in the industry.
Learn More About Kemco of Burlington Here
Thornton’s Heating & Air Conditioning
5.0 / 5 stars, out of 3 reviews
1388 Gant Rd
Graham, NC 27253
Phone: (336) 227-4458
Review Summary
The reviewer has been a loyal customer of Thornton’s Heating & Air Conditioning since last year and felt compelled to write another review this year. They express their satisfaction with the company, stating that they have never found a more reliable HVAC service provider. The reviewer appreciates the promptness and professionalism displayed by the technicians from Thornton’s Heating & Air Conditioning.
In one instance, the reviewer had a quick fix that needed to be done, and they were grateful that the technician was able to quickly acquire the necessary part and return to fix their air conditioning. The reviewer expresses their gratitude for the efficient service provided by the company.
Furthermore, the reviewer mentions their positive experience with Thornton’s Heating & Air Conditioning when their air conditioner malfunctioned. They were unable to receive assistance from their Home Warranty company, but Thornton’s Heating & Air Conditioning promptly addressed their issue. Despite reporting the problem on Tuesday, the company had resolved it by Thursday, showcasing their commitment to customer satisfaction.
Overall, the reviewer has consistently had positive experiences with Thornton’s Heating & Air Conditioning. They highlight the company’s reliability, promptness, and professionalism in handling HVAC issues. The reviewer highly recommends Thornton’s Heating & Air Conditioning to others in need of heating and air conditioning services.
